Vice President First Legal Administration - Remote

Overview

The Vice President, First Legal Administration is responsible for leading the organization's FHA foreclosure execution with a primary focus on First Legal milestone adherence and Reasonable Diligence compliance. This role ensures strict alignment with HUD regulatory timelines, minimizes curtailment exposure, and drives consistent, high-quality performance across the foreclosure lifecycle. This leader oversees operational teams, controls, and reporting frameworks to ensure timely initiation, continuous due diligence, and disciplined execution of FHA foreclosure requirements from referral through sale scheduling.

Responsibilities

• Own FHA First Legal timeline adherence, ensuring all loans meet HUD-required initiation timeframes.
• Lead and enforce Reasonable Diligence execution, ensuring required borrower and case-level actions are documented, timely, and compliant.
• Oversee operational teams responsible for FHA foreclosure milestone management from First Legal through sale scheduling.
• Monitor and manage attorney performance, ensuring adherence to timelines, documentation standards, and escalation protocols prior to sale.
• Identify and resolve timeline exceptions, implementing corrective action plans to drive sustained compliance.
• Proactively manage the FHA portfolio to reduce curtailment risk and financial exposure.
• Develop and maintain KPIs, KRIs, and executive dashboards focused on First Legal performance and Reasonable Diligence compliance.
• Ensure audit readiness and compliance with FHA, HUD, GNMA, and investor requirements.
• Partner cross-functionally with Foreclosure Referrals, Bankruptcy & Foreclosure Operations, Claims, Compliance, and Legal to ensure end-to-end process alignment.
• Drive process improvement, automation, and operational efficiency to support scalable and compliant execution.
• All other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• A minimum of 7 years of default servicing experience with strong technical expertise in default administration, as well as investor, insurer, and state and federal compliance guidelines.
• A minimum of 7 years of management experience.
• Demonstrated and proven leadership and managerial experience.
• Comprehensive knowledge of mortgage banking, including familiarity with RESPA,
• FDCPA, GLBA, OCC, CFPB, SCRA, and applicable federal and state foreclosure laws.
• Proficiency with state e-filing systems and legal research tools such as Westlaw and LexisNexis.
• Working knowledge of mortgage loan documentation, foreclosure processing best practices, default and foreclosure laws and regulations, and FNMA, FHLMC, FHA, and VA guidelines.
• Strong professional and interpersonal communication skills, both verbal and written, including electronic correspondence.
• Advanced multitasking and organizational abilities with exceptional attention to detail.
• Proven ability to prioritize workflow effectively in high-volume environments and within critical timeframes.
• Self-motivated individual capable of performing in a fast-paced, multifaceted environment.
• Excellent, diplomatic, and assertive communication skills, both oral and written.
• Ability to communicate and collaborate effectively with all levels of management, including senior executives.
• Ability to engage with clients, investors, and insurers with both integrity and assertiveness.
• Strong negotiation and mediation skills, with the ability to structure outcomes that align with organizational objectives.
• Proficiency in LoanSphere, MSP systems, and default workstation applications.
• Highly detail-oriented with the ability to manage multiple priorities and consistently meet deadlines.
• Excellent analytical, problem-solving, research, interpretive, and decision-making capabilities.
• Strong sense of urgency with the ability to perform effectively in a fast-paced environment.
• Proficient in Microsoft Word and Excel.
• Ability to meet client, departmental, and investor standards in job knowledge, quality, efficiency, initiative, teamwork, customer service, productivity, and overall performance.
• Ability to take initiative, work independently with minimal supervision, and perform effectively under time constraints while managing multiple priorities.
• Ability to handle varying levels of stress in a professional manner.

Desired Skills and Qualifications

• Bachelor’s degree in Business Administration, Finance or related field.

Total Rewards

LoanCare’s Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include:

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance
• Time Off: Paid holidays, vacation, and sick leave
• Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans
• Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
• Employee Recognition: Programs that celebrate achievements and milestones
• Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.

Compensation Range: $103,000-$193,100 annually. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.

Build Your Future with LoanCare®

At LoanCare, we don’t just service mortgage loans—we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.

Here, you’ll find:

• A culture that helps you thrive, with resources and support to fuel your growth
• Flexibility to work remotely, while staying connected through virtual engagement
• Opportunities to make a real impact in an industry that touches millions of lives
• If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team.

About Remote Employment

We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS

WHO WE AREAbout us …LoanCare is a leading national provider of full service subservicing and interim subservicing to the mortgage industry and has offered its expertise and best practices in providing servicing solutions for others since 1991. At the present time, LoanCare subservices over 1.8 million loans in 50 states. LoanCare has a seasoned loan servicing team with senior managers averaging nearly 30 years of experience in the mortgage and financial services industry.LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

WORK CONDITIONSWorking conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary.Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Responsibilities

- Own FHA First Legal timeline adherence, ensuring all loans meet HUD-required initiation timeframes.
- Lead and enforce Reasonable Diligence execution, ensuring required borrower and case-level actions are documented, timely, and compliant.
- Oversee operational teams responsible for FHA foreclosure milestone management from First Legal through sale scheduling.
- Monitor and manage attorney performance, ensuring adherence to timelines, documentation standards, and escalation protocols prior to sale.
- Identify and resolve timeline exceptions, implementing corrective action plans to drive sustained compliance.
- Proactively manage the FHA portfolio to reduce curtailment risk and financial exposure.
- Develop and maintain KPIs, KRIs, and executive dashboards focused on First Legal performance and Reasonable Diligence compliance.
- Ensure audit readiness and compliance with FHA, HUD, GNMA, and investor requirements.
- Partner cross-functionally with Foreclosure Referrals, Bankruptcy & Foreclosure Operations, Claims, Compliance, and Legal to ensure end-to-end process alignment.
- Drive process improvement, automation, and operational efficiency to support scalable and compliant execution.
- All other duties as assigned.