Coordinator, Therapy Services (Full-Time)

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children’s Greenville is where hope and healing meet. Shriners Children's Greenville is a 50 bed, 250 employee, inpatient facility with two surgical suites, an outpatient clinic, in-house Pediatric Orthotics and Prosthetic Services (POPS), and Motion Analysis Center. SCG is located on the campus of Prisma Health Greenville Memorial Hospital. SCG has been recognized by community vote as “Best in the State” for Best Hospital, Best Pediatric Clinic, Best Orthopedics Center, and Best Place to Work. Our compassionate, respected physicians and staff provide care for children with a range of orthopedic and neuromuscular conditions. Our services extend to a number of outpatient clinics in both North and South Carolina, to ensure children and families throughout our region have access to high-quality pediatric care.

Job Overview

Shriners Children's Greenville is seeking a Coordinator, Therapies to join our Rehab department. The Coordinator works directly with insurance companies, therapy providers, and patients in order to have optimal patient care, including patient scheduling and intake, while meeting compliance standards to maximize claim processing and payment.  

Responsibilities

Tracks patients to determine continued and appropriate insurance eligibility and benefit periodReviews pre-authorization intake information to identify potential resource costs, and communicate findings to therapy care team;Verify patient’s current insurance to ensure continuity of coverage

Identifies opportunities to enhance reimbursementMaintains an accurate list of all therapy evaluations and assessments for the correct reference dates throughout patients care, to ensure the accurate and timely submission of the required re- assessmentsCollaborates with RIC to confirm signed plans of care

Track therapy authorization times and keep staff aware of pending recertification requirements, facilitating any payor specific requests for information

Facilitates the process associated with intake activity such as order entry, establishment of correct encounterMonitors the order queue to ensure timely and correct scheduling of orders per service line and therapist availability

Maintains all reports and transmission data in a systematic format and stores in a safe, locked area, keeping information confidential in accordance with HIPAAImplements all required forms, procedures and processes relative to job responsibilities

Qualifications

Required

High School Diploma/GED

Organizational skills

Communication skills

Preferred

Associate's degree in a related field

1 year experience in rehabilitation services