Performance Improvement & Risk Management Director

shriners· Quality/Performance Improvement
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📍 Philadelphia, PA, USFULL TIME

About this role

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

 

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

 

Located in North Philadelphia on the Main Campus of Temple University Hospital, Shriners Children's Philadelphia is a 49-bed pediatric specialty hospital dedicated to providing comprehensive care for children with orthopedic conditions and spinal cord injuries. The hospital offers a range of services, including orthopedics, spine surgery, sports medicine, scoliosis treatment, spinal cord injury rehabilitation, and pediatric rehabilitation and therapy. The facility is Joint Commission accredited, reflecting its commitment to the highest standards of patient safety and quality care. We offer low-cost, on-site parking. We also have outreach clinics in Doylestown, Pennsylvania and Dorado, Puerto Rico, which provide children and families access to high-quality, specialized care in our neighboring communities and beyond.

 

Job Overview

Shriners Children’s Philadelphia is where hope and healing meet. Our team of highly specialized physicians provides comprehensive care for children with fractures, sports injuries, orthopedic conditions, scoliosis, spinal cord conditions, and spine injuries. We have an opportunity for a Director of Performance Improvement & Risk Management. 

Responsibilities

  • Responsible for establishing, maintaining, collaborating, and periodically reviewing/ revising an interdisciplinary hospital wide performance improvement program to ensure the ongoing monitoring, evaluation, assessment and improvement of patient care and services and the organization.
  • Coordinate the Performance Improvement Department and the Hospital’s Patient Safety and Clinical Risk Management Programs to assure that appropriate care and services are administered to patients and their families, and to assure and promote a safe environment for patients, families, visitors, staff and others who work within the Shriners Children’s – Philadelphia.
  • This effort is implemented through the following areas: TJC Readiness for continued accreditation, Coordination of the Quality Assurance and Performance Improvement Plan, Patient Care Monitoring utilizing indicators developed by the Medical Staff and Occurrence Reporting.
  • Functions in the role of Hospital Patient Safety Officer (PA MCARE).
  • Functions in the role of Patient Relations representative.

This is not an all-inclusive list of this job’s responsibilities. The incumbent may be required to perform other related duties and participate in special projects as assigned.

Qualifications

Required: 

BSN or Bachelor's Degree in a Healthcare or related field

Five (5) years quality management experience

Professional in Healthcare Quality (CPHQ) upon hire 

Five (5) years clinical, diagnostic, or related healthcare experience

 

Preferred:

Master's degree 

Supervisory and management, patient safety and regulatory compliance experience

Previous PI and Risk Mgt. experience highly desired

Frequently Asked Questions

Is the salary disclosed for the Performance Improvement & Risk Management Director position at shriners?
The salary for this Performance Improvement & Risk Management Director role at shriners is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Performance Improvement & Risk Management Director position at shriners located?
This Performance Improvement & Risk Management Director role at shriners is based in Philadelphia, PA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Performance Improvement & Risk Management Director role at shriners full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Performance Improvement & Risk Management Director role in the Quality/Performance Improvement department at shriners.
Which team or department does the Performance Improvement & Risk Management Director at shriners belong to?
This Performance Improvement & Risk Management Director position is part of the Quality/Performance Improvement department at shriners. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Performance Improvement & Risk Management Director position at shriners?
Click the "Apply Now" button on this page. You will be redirected to shriners's official application portal hosted on icims where you can submit your application directly.
When was the Performance Improvement & Risk Management Director job at shriners posted?
This Performance Improvement & Risk Management Director position at shriners was posted on Apr 27, 2026. Apply as soon as possible — early applications are often reviewed first.
Performance Improvement & Risk Management Director
shriners
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