Quality Assurance Director
About this role
Overview
NaphCare is hiring an experienced Quality Assurance Director just like you to join our team at the Arizona Regional Office located in Downtown Phoenix, AZ.
NaphCare is a family owned, healthcare technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 35 years. Come join our team of over 6000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do.
NaphCare partners with correctional facilities to provide proactive, patient-focused healthcare.
NaphCare Full Time Benefits:
- Prescriptions free of charge through our health plan
- Health, dental & vision insurance that starts day one!
- We offer low cost benefits to our employees and their families.
- Employment Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- On-site education
- Free Continuing Education!
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing.
With NaphCare, you'll play a critical role in our continuing mission to be the leading provider of quality healthcare in the correctional industry. If you want a career that will make a difference, choose the company that is different.
We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership.
Responsibilities
Responsibilities for Quality Assurance Director:
- Complete initial and annual peer reviews for medical and/or psychiatric providers as delegated by the Clinical Quality Assurance Director
- Assist in training providers on clinical standards of care and onsite duties
- Assist the education department in creating up-to-date training videos and materials
- Assist Accreditation Department staff with upcoming accreditation surveys
- Complete quarterly chart reviews for sites as delegated by the Chief Medical Officer or Corporate Medical Directors
- Monitor for quality compliance concerns in health staff documentation or performance and report findings to Corporate Medical Directors and CMO
- Assist with site-level provider tasks that can be completed remotely
Qualifications
Qualifications for Quality Assurance Director:
- Licensed and credentialed as a RN or NP/PA in the state of Arizona
- Minimum 5 years of experience as a clinical provider, Mental Health experience preferred
- Minimum of 1-year experience in correctional health care
- CPHQ preferred
- Lean Six Sigma Certification preferred
- Ability to communicate effectively with all staff levels
- Ability to utilize multiple computer platforms for meetings or direct patient encounters (e.g. Zoom, TEAMS, Google Meets)
- Moderate utilization of computer software including Excel, Word, PowerPoint, and Adobe
Equal Opportunity Employer: disability/veteran
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