Sales Commission Specialist

Overview

Milton CAT is hiring an experienced Sales Commission Specialist to put their stamp on our new program!  Our company recently developed new sales commission plans, and invested significantly in the automation and data tools supporting the company’s business, financial, payroll and commission data.  We’re seeking a highly organized, tech-savvy specialist to help rollout, workflow design, and administration of the new program.  The first year will be focused on learning the software, understanding the process, and building relationships with departments, managers and employees involved.

The primary focus is commissions administration and analytics, supporting both sales compensation and sales planning processes. This position requires partnering with Sales, Sales Operations, Finance, HR, and Operations to ensure the accurate calculation, tracking, and payment of sales team commissions in alignment with compensation plans. Responsibilities also include resolving disputes, generating performance reports, and maintaining data integrity.

Salary Range: $62,000 – $80,000 based on experience.

Responsibilities

• Own execution and support of commissions processes within CaptivateIQ (CIQ) system, including data validation, payout review, adjustments, spiffs, true-ups, issue resolution, and responding to rep inquiries
• Ensure accuracy and alignment of data across Dynamics 365 ERP, CIQ, and planning/reporting tools
• Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis
• Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance
• Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows
• Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes
• Create and maintain process documentation, calculation login, operational procedures, standardization, and system enhancements (CIQ, ERP, reporting tools)
• Support ad hoc analysis and business needs related to sales planning, compensation, and performance
• Take on additional responsibilities aligned to sales operations, planning, and compensation, or general HR support as business needs evolve

Qualifications

• 2-5 years of experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Everstage)
• 2-5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role.  Heavy equipment/machinery industry a plus.
• Bachelor's degree in Business Administration, Finance, Analytics, or related field preferred
• Experience supporting sales operations, commissions, or data-driven processes preferred
• Strong Microsoft Office skills, including advanced Excel skills required
• ERP/CRM experience and reporting tools like Power BI a plus
• Exceptional attention to detail with the ability to manage large datasets and ensure data accuracy
• Strong analytical and problem-solving skills with the ability to identify trends and inconsistencies
• Excellent verbal and written communication skills
• Strong organizational and time management skills with the ability to manage multiple priorities
• Self-starter with the ability to work independently while collaborating cross-functionally
• Strong sense of ownership and accountability with proven follow-through
• Ability to adapt in a fast-paced environment and support evolving business needs
• Must be willing to work a hybrid work schedule or full-time onsite in Milford

This job description is not intended to be all-inclusive.  Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. Background checks, drug testing, and health assessments are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer.  Milton CAT is a Drug-Free workplace.