Guest Experience Lead
About this role
What you'll bring to the team
🎢 Get paid to create unforgettable experiences at Merlin Entertainments' newest immersive attraction in Chicago — WONDRA!
Looking for energetic leaders who love people, fast-paced environments, and fun team culture.
Ready to level up from “just a job” to something actually exciting?
Join the team at WONDRA Chicago, Merlin Entertainments’ newest immersive attraction, and help bring an interactive entertainment experience to life. This is NOT your typical retail or customer service role — you’ll lead the energy, support the team, and help create memorable moments for guests every day.
Qualifications & Experience
🎯 What You’ll Do
- Lead and support the Guest Experience team during daily operations
- Create fun, memorable experiences for guests
- Keep the attraction safe, organized, and running smoothly
- Coach and motivate team members during shifts
- Jump in to solve problems and assist guests
- Help launch one of Chicago’s newest entertainment attractions
🔥 What We’re Looking For
- Positive, outgoing personality
- Strong communication and people skills
- Comfortable leading in a fast-paced environment
- Leadership, trainer, shift lead, or guest service experience preferred
- Availability for weekends, evenings, and holidays
🚀 Want to learn more about WONDRA? Check it out!
WONDRA Chicago
Benefits
🎉 Why You’ll Love Working Here
- Pay Rate: $17/hour
- Free Merlin attraction admission for friends & family 🎢
- PTO + medical, dental, and vision benefits
- 401(k) with company match
- Tuition reimbursement opportunities
- Growth opportunities with Merlin Entertainments
Pay Range
USD $17.00/Hr.Frequently Asked Questions
Is the salary disclosed for the Guest Experience Lead position at na-merlinentertainments?
The salary for this Guest Experience Lead role at na-merlinentertainments is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Guest Experience Lead position at na-merlinentertainments located?
This Guest Experience Lead role at na-merlinentertainments is based in Schaumburg, IL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Guest Experience Lead role at na-merlinentertainments full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Guest Experience Lead role at na-merlinentertainments.
How do I apply for the Guest Experience Lead position at na-merlinentertainments?
Click the "Apply Now" button on this page. You will be redirected to na-merlinentertainments's official application portal hosted on icims where you can submit your application directly.
When was the Guest Experience Lead job at na-merlinentertainments posted?
This Guest Experience Lead position at na-merlinentertainments was posted on Jun 11, 2024. Apply as soon as possible — early applications are often reviewed first.
Guest Experience Lead
na-merlinentertainments
You'll be redirected to na-merlinentertainments's official application page on icims.