Supervisor Visitor Management

northside· Security
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📍 Atlanta, GA, USFULL TIME

About this role

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES

1. Regularly performs the duties and responsibilities of the Visitor Management Representative. 2. Makes individual work assignments and oversees the daily operation of visitor check in all functional entrances on campus.3. Coordinate training for staff on Visitor Management processes and conduct follow up training as needed.4. Ensure that staffing levels are adequate for each shift of the Visitor Management process. 5. Provide all needed information being captured within the visitor management system; follow up and provide corrective actions with Manager, as needed. 6. Performs investigation of events or situations concerning adverse or potentially adverse patient/visitor outcomes with relevant Supervisor(s), Manager(s) and staff.7. Provide administrative and technical support for the visitor management staff, which may include support of the fast pass information systems, safety, training and education. 8. Monitors staff compliance in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury-accident per hospital policy.9. Coordinate with other departments / leaders, as needed, to resolve any issues related to Visitor Management

 

Qualifications

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

1. Associate degree in related field or two (2 ) years of experience in a leadership role.2. Two (2) years in a healthcare or customer service-related field preferred or equivalent combination of education and experience3. Proficiency in Microsoft Office suiteKNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED1. Bachelor’s degree in a related field2. Ability to follow oral and written instructions.3. Ability to present information clearly to a wide variety of audiences.4. Ability to follow oral instructions.5. Ability to work without close supervision.6. Ability to operate necessary equipment / machines.

 

Work Hours:

12:00PM - 8:30PM

Weekend Requirements:

Yes- Rotating Basis

On-Call Requirements:

No

Frequently Asked Questions

Is the salary disclosed for the Supervisor Visitor Management position at northside?
The salary for this Supervisor Visitor Management role at northside is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Supervisor Visitor Management position at northside located?
This Supervisor Visitor Management role at northside is based in Atlanta, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Supervisor Visitor Management role at northside full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Supervisor Visitor Management role in the Security department at northside.
Which team or department does the Supervisor Visitor Management at northside belong to?
This Supervisor Visitor Management position is part of the Security department at northside. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Supervisor Visitor Management position at northside?
Click the "Apply Now" button on this page. You will be redirected to northside's official application portal hosted on icims where you can submit your application directly.
When was the Supervisor Visitor Management job at northside posted?
This Supervisor Visitor Management position at northside was posted on May 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Supervisor Visitor Management
northside
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You'll be redirected to northside's official application page on icims.