Pharmaceutical Patient Assistance

northside· Bus. Office/Insurance
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📍 Atlanta, GA, USFULL TIME

About this role

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Identifies coverage issues affecting the oncology patient and possible alternate sources of coverage through healthcare and community agencies and resources. Works with patients who are under-insured and identifies alternate resources. Performs comprehensive benefit analysis for patients with insurance coverage issues. Coordinates financial assistance process, including patient contact, submission of financial assistance application and Medicaid/ Medicare application process. Tracks coverage issues throughout the treatment period and provides clinical team with information on status of coverage issues. Assists with coverage for lodging and transportation needs for patients coming from outside the metro area. Researches assistance options. Follows up with agencies assisting in application and provides weekly and monthly reports to supervisor.

 

Collects, maintains and analyzes detailed and extensive data for oncology financial and foundation assistance, including tumor site, demographics, disparate populations; utilizes data from numerous sources; provides comprehensive reports. Understands applicable compliance requirements and ensures requirements are met.

 

Develops, maintains and manages databases for concurrent tracking of oncology patients referred for financial assistance/foundation assistance throughout the patient’s treatment and follow-up period, including referral source, physician, clinician contact, financial assistance application submission, approval decision and re-application if applicable. Responsible for patient account process used for pharmacy financial/foundation assistance and reconciliation of accounts with outpatient pharmacy. Manages databases for pharmacy replacement program. Responsible for handling check requisition process and timely payment of lodging, COBRA, transportation services and pharmacy co-pays. Performs patient account review and handles direct bill invoicing.

Qualifications

REQUIRED

 

  • Associates Degree or at least four (4) years of Healthcare experience, with at least two (2) of those years in healthcare financial services experience.
  • Database knowledge and experience
  • Strong organizational skills and ability to work independently
  • Knowledge of and experience in the utilization of word processing, spreadsheet, database, and graphic presentation computer applications

    • PREFERRED

     

  • Six (6) years of financial related healthcare experience.
  • Demonstrated knowledge of hospital operations.
  • Minimum of two (2) experience in Oncology or BMT

    • Work Hours:

    8a-4:30p

    Weekend Requirements:

    No

    On-Call Requirements:

    No

    Frequently Asked Questions

    Is the salary disclosed for the Pharmaceutical Patient Assistance position at northside?
    The salary for this Pharmaceutical Patient Assistance role at northside is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Pharmaceutical Patient Assistance position at northside located?
    This Pharmaceutical Patient Assistance role at northside is based in Atlanta, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Pharmaceutical Patient Assistance role at northside full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Pharmaceutical Patient Assistance role in the Bus. Office/Insurance department at northside.
    Which team or department does the Pharmaceutical Patient Assistance at northside belong to?
    This Pharmaceutical Patient Assistance position is part of the Bus. Office/Insurance department at northside. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Pharmaceutical Patient Assistance position at northside?
    Click the "Apply Now" button on this page. You will be redirected to northside's official application portal hosted on icims where you can submit your application directly.
    When was the Pharmaceutical Patient Assistance job at northside posted?
    This Pharmaceutical Patient Assistance position at northside was posted on Apr 18, 2026. Apply as soon as possible — early applications are often reviewed first.
    Pharmaceutical Patient Assistance
    northside
    Apply for this role ↗

    You'll be redirected to northside's official application page on icims.