Senior Operations Engineer

Overview

We are looking for a Senior Operations Engineer to join the Identity Manager development team at One Identity. You will contribute to the development of our enterprise-grade Identity Governance and Administration (IGA) platform. 

Your responsibility will be to ensure the reliable operation, monitoring, and continuous improvement of our Azure-based production environment and Kubernetes infrastructure. You will provide technical expertise across cloud administration, incident management, and operational excellence initiatives, delivering secure, stable, and well-documented solutions aligned with operational standards.

Responsibilities

• Deploy cloud services to production
• Coordinate and oversee any required scheduled maintenance
• Monitor services in production and respond to alerts and incidents
• Troubleshoot issues with Azure and involve Microsoft to help to resolve them
• Monitor and service the Kubernetes infrastructure
• Monitor Azure Advisor for security and cost recommendations
• Analyse problems reported by customers and work with our development teams to address them
• Execute regular secret rotation (including SSL certificates)
• Execute regular drills - failover, backup/recovery, etc.
• Create and maintain documentation of standard operating procedures and policies
• Contact and collaborate with development if needed to solve the issues 

Qualifications

• Deep knowledge of Azure administration
• Experience with SQL and NOSQL (SQL/Cosmos)
• Familiar with Linux administration/configuration/monitoring
• Knowledge of Windows administration/configuration/monitoring
• Understanding of Kubernetes administration/configuration/monitoring
• Experience with Azure monitoring/management
• You should have good troubleshooting skills. A background in customer support would be an advantage 
• Knowledge of authentication services using Active Directory
• Expertise in TCP/IP networking, application-level protocols, and firewall technologies
• Experience in network communication debugging, routing, knowledge of VPN technologies
• Knowledge of scripting languages like PowerShell and Bash
• Have the ability and interest to learn new technology/systems/services 
• Confident English proficiency, both written and spoken

Company Description  

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers.  

When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.  

Why work with us?  

-Life at One Identity means collaborating with dedicated professionals with a passion for technology.  

-When we see something that could be improved, we get to work inventing the solution.  

-Our people demonstrate our winning culture through positive and meaningful relationships.  

-We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.  

-Our team members’ health and wellness is our priority as well as rewarding them for their hard work.  

One Identity is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: One Identity is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at One Identity are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. One Identity will not tolerate discrimination or harassment based on any of these characteristics. One Identity encourages applicants of all ages.  

Come join us. For more information, visit us on the web at One Identity Careers | Explore Opportunities with the OI Team 

Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com or @oneidentity.com