Hotel Front Desk Agent

monarchblackhawk
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📍 Black Hawk, CO, USFULL TIME

About this role

Overview

Job Title: Hotel Front Desk Agent

Salary: $20.00/ an hour

Status: Full Time, Part Time

Shift: Varies 

 

 

Step into the vibrant world of hospitality at Monarch Casino Resort Spa! Dive into a world of dynamic roles, each offering growth and adventure. Elevate your skills, connect with people from around the globe, and be part of a team that turns every stay into a memorable experience.  

Responsibilities

  • Extend a warm and friendly welcome to all guests, both internal and external.
  • Offer clear directions and guidance to guests as needed.
  • Efficiently manage guest check-ins and check-outs, including retrieving reservations, confirming special requests, programming room keys, calculating charges, updating accounts, and processing payments.
  • Manage guest mail with care and accuracy.
  • Address guest concerns and feedback, recording comments for follow-up.
  • Answer phone calls promptly and courteously.

Qualifications

  • High School Diploma preferred.
  • Previous hotel/resort experience preferred.
  • Must be friendly, approachable, and team-oriented.
  • Must have good communication skills.
  • Ability to work well with others and alone.
  • Must be able to work all shifts, weekends, and holidays.

 

Benefits:

 

  • Enhanced health, dental, and vision insurance, along with a flexible spending account.
  • Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
  • Growth opportunities available within department/company.
  • Access the team dining hall with one free hot meal per shift.
  • Company-matched 401k.
  • Paid time off and six observed holidays.

 

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

 

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Frequently Asked Questions

Is the salary disclosed for the Hotel Front Desk Agent position at monarchblackhawk?
The salary for this Hotel Front Desk Agent role at monarchblackhawk is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Hotel Front Desk Agent position at monarchblackhawk located?
This Hotel Front Desk Agent role at monarchblackhawk is based in Black Hawk, CO, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Hotel Front Desk Agent role at monarchblackhawk full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Hotel Front Desk Agent role at monarchblackhawk.
How do I apply for the Hotel Front Desk Agent position at monarchblackhawk?
Click the "Apply Now" button on this page. You will be redirected to monarchblackhawk's official application portal hosted on icims where you can submit your application directly.
When was the Hotel Front Desk Agent job at monarchblackhawk posted?
This Hotel Front Desk Agent position at monarchblackhawk was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Hotel Front Desk Agent
monarchblackhawk
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