Call Center Specialist - Telecommunications
piedmont· Clerical/Admin
About this role
Overview
Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You’ll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Responsibilities
Under direct supervision, answers all calls directed to hospital's main number, answer service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating physicians, personnel, and patients. Serves as a major contact for all levels of personnel requiring on-call schedule information and access to off duty personnel. Will be involved in emergency and disaster preparedness situations.Qualifications
Education- H.S. Diploma or General Education Degree (GED) Required
- 1 year of experience in a customer service environment Required
- Experience in a call center, switchboard, answering service, or message center with exposure to texting, paging, and answering service applications is Preferred
- None Required
Business Unit : Company Name
Piedmont Augusta HospitalFrequently Asked Questions
Is the salary disclosed for the Call Center Specialist - Telecommunications position at piedmont?
The salary for this Call Center Specialist - Telecommunications role at piedmont is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Call Center Specialist - Telecommunications position at piedmont located?
This Call Center Specialist - Telecommunications role at piedmont is based in Augusta, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Call Center Specialist - Telecommunications role at piedmont full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Call Center Specialist - Telecommunications role in the Clerical/Admin department at piedmont.
Which team or department does the Call Center Specialist - Telecommunications at piedmont belong to?
This Call Center Specialist - Telecommunications position is part of the Clerical/Admin department at piedmont. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Call Center Specialist - Telecommunications position at piedmont?
Click the "Apply Now" button on this page. You will be redirected to piedmont's official application portal hosted on icims where you can submit your application directly.
When was the Call Center Specialist - Telecommunications job at piedmont posted?
This Call Center Specialist - Telecommunications position at piedmont was posted on Jun 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Call Center Specialist - Telecommunications
piedmont
You'll be redirected to piedmont's official application page on icims.