Unit Supervisor, Hospice/Palliative Care

Salary

The salary range for this position is CAD $52.39/Hr. - CAD $66.65/Hr.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required

Summary

Reporting to the Operations Leader, the Unit Supervisor provides leadership and oversight for the daily operations of the unit, ensuring high-quality, patient-centered care and efficient service delivery. This role supervises and supports staff through scheduling, performance management, coaching, and professional development, while fostering a collaborative and positive work environment. The Unit Supervisor coordinates multidisciplinary care, oversees program planning and quality improvement initiatives, implements clinical policies and standards, and manages unit resources and budgets. The role also provides clinical leadership through patient assessments, treatment planning, case conferences, and ongoing support to the interdisciplinary team to ensure seamless, effective care.

Minimum Nurse-to-Patient Ratio

Minimum Nurse-to-Patient Ratios (mNPR) set the minimum number of nurses required to safely care for patients on a given unit. Developed in partnership with the Ministry of Health, the BC Nurses' Union (BCNU), and health organizations across British Columbia, mNPR provides a consistent and transparent approach to staffing that supports safe nursing practice and high-quality patient care. At Providence Health Care (PHC), our approach to implementing mNPR reflects our commitment to person-centred, socially just, compassionate care and our dedication to Indigenous cultural safety. Guided by our mission and values - Spirituality, Integrity, Stewardship, Trust, Excellence, and Respect - PHC is working collaboratively across all departments to ensure mNPR is thoughtfully adapted to the unique needs of each clinical program and specialty area. This tailored, values-driven implementation aligns with our commitment to compassionate, innovative, and patient-centred care and positions PHC to meet the evolving health needs of our patients, residents, families, and communities.

What You Bring

Education:

• Registered Nurse with current practicing registration with the British Columbia College of Nurses and Midwives. Baccalaureate in Nursing or Psychiatric Nursing is required plus qualifications required of staff nurse in the clinical area. Five (5) years recent, related experience in clinical specialty including two (2) years recent experience in supervisory capacity, or an equivalent combination of education, training and experience.

Skills and Abilities:

• Demonstrated knowledge and scope of nursing practice and relevant rules and regulations.
• Demonstrated knowledge and ability to perform Cardiopulmonary Resuscitation (CPR) procedures appropriate for the area of service.
• Demonstrated leadership skill and ability to organize, oversee and evaluate function of a team.
• Ability to use evidence-based practice to develop and implement standards of practice that guide work practices and quality and safety improvement initiatives.
• Demonstrated leadership, mentoring, coaching, facilitation and team building skills.Demonstrated fiscal planning and administration skills.
• Ability to develop, prioritize and accomplish objectives.
• Demonstrated interpersonal and communication skills, both written and verbal.
• Demonstrated critical thinking and problem solving skills.
• Demonstrated ability to adjust to new or unexpected events and make decisions.
• Ability to role model conflict resolution strategies and take corrective action.
• Ability to organize and prioritize work independently.
• Ability to work collaboratively as a member of an interdisciplinary team.
• Ability to operate related equipment, including computers.
• Physical ability to carry out the duties of the position.

What We Offer

• A competitive salary: The salary range for this position is $52.39 - $66.65 per hour, depending on experience.
• Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
• State-of-the-art facilities:  The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to appropriately address the future health needs of patients, families, and our communities. From hospital care to primary and community health solutions, the new St. Paul’s Hospital and health campus will continue to lead innovations in care, research, and teaching. The new St. Paul’s Hospital is expected to open in 2027.
• Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.

Your Day to Day:

• Lead daily unit operations by overseeing patient care delivery, staff assignments, scheduling, and resource allocation to ensure safe, high-quality, and efficient services.
• Supervise and support staff performance through coaching, goal setting, performance evaluations, attendance management, and corrective action when required.
• Manage staffing and workforce planning, including recruitment, interviewing, hiring, scheduling, vacation planning, leave approvals, and overtime management.
• Provide clinical leadership and supervision by supporting care planning, case reviews, nursing assessments, therapeutic interventions, and complex patient care decisions.
• Foster staff development and education by identifying learning needs, coordinating training programs, supporting orientation, and promoting ongoing professional growth.
• Ensure compliance with organizational policies, procedures, and clinical standards, maintaining accountability for safety, quality, confidentiality, and regulatory requirements.
• Lead quality improvement and program development initiatives by monitoring outcomes, analyzing service performance, resolving operational issues, and implementing improvements.
• Manage unit resources and budgets, including monitoring expenditures, allocating equipment and supplies, and ensuring fiscally responsible operations.
• Promote interdisciplinary collaboration and stakeholder engagement by coordinating services, participating in committees, and building partnerships with internal and external healthcare providers.
• Monitor patient outcomes and safety indicators, including incident reporting, population health analysis, performance reporting, and implementation of initiatives that improve patient care and service delivery.

Who We Are:

Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day.

From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples.

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.