Service Coordinator (2 locations)

pvm· Service Coordination/Housing
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📍 Detroit, MI, USFULL TIME

About this role

Overview

Presbyterian Villages of Michigan, a faith-based, premier nonprofit organization providing senior housing and services in Michigan, has a great opportunity to join our service coordination team as an Enhanced Service Coordinator.  This position serves 2 locations (The Village of Oakman Manor and The Village of Harmony Manor).  We invite you to help us create new possibilities for quality living for the seniors we serve.

 

The Enhanced Service Coordinator is responsible for assessing and  identifying resident needs and outside resources to meet those needs. Areas of assistance may include physical, mental, psychological and/or social as it relates to aging and supporting residents as they live independently.  Enhanced Service Coordinators proactively help residents self-manage chronic diseases, link them to services such as PACE, and other available and appropriate services, and monitor the services provided. Planning interventions that have the best outcomes for specific residents and for the building population as a whole.  Enhanced Service Coordinators also are frequently involved in identifying preferred providers and fostering a social support network for the residents. 

 

In addition to great residents to serve, PVM offers competitive compensation; attractive health benefits package, including employer cost share and medical benefits; generous Paid Time Off, Paid holidays, and a Retirement Savings Plan with immediate contribution opportunities, immediate vesting, and an employer match after 1 year. 

 

For immediate consideration please visit www.pvm.org, to review the complete job description, upload resume, complete application, and learn more about our organization.

 

Equal opportunity employer committed to diversity, equity, and inclusion.

Responsibilities

  • Initiates and completes assessment, interviewing residents, families and others in order to evaluate current condition and identify current or potential needs and services.
  • Provide general case management and referral services
  • Coordinate communication between residents, family members, medical staff, administrative staff, or regulatory agencies.
  • Coordinate services for optimal living (i.e. aging in place and wellness philosophies). Assist in the coordination of home care services to enable independent living and aging in place.
  • Coordinates counseling, occasional visits from a nurse, preventative health screening/wellness and legal advocacy, meals-on-wheels services and transportation.
  • Establishes and coordinates volunteer and/or support programs.
  • Maintain knowledge of community services and resources available to patients. Establish relationships with local service agencies and providers and continually monitors quality and effectiveness.
  • Assists residents with building informal support networks consisting of their residents, family and friends.
  • Explain policies, procedures, or services to residents.
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.
  • Provide training to residents, volunteers and staff on topics such service availability, application procedures, resident rights, health/safety/fitness, issues relating to aging etc.
  • Provide Administration with regular status reports
  • Work cohesively with Administrator, Lead Service Coordinator, Director(s) of Housing, and other team members, in a manner that promotes open and appropriate communication and dialogue.
  • Identifies and reports resident violations to appropriate authorities, including Administrator, Lead Service Coordinator, Director(s) of Housing, where appropriate.
  • Maintain accurate, complete, updated files (both computer and hard files) on clients, programs and activities
  • Report clinical issues to me Hannan Assistant Director of Service Coordination.
  • Attend and participate in all appropriate meetings and training opportunities in order to keep informed on current information and skill development.
  • Follow established policies and procedures including but not limited to:
    • Presbyterian Villages policies and procedures.
    • Safety policies and procedures.
    • Federal, state and local regulations.
  • All other duties as assigned

    • Qualifications

    Education : Bachelor's Degree preferred, not required

     

    Experience : Two to four years related experience

     

    Computer Skills

    • Must have high level of PC literacy particularly
    • Proficient with MS Outlook, MS Word, and MS PowerPoint.
    • Previous experience in CareGuide, AASConline, RealPage, OneSite or other similar software

     

    Other Requirements

    • Knowledge of HUD regulations and restrictions
    • Knowledge of Fair Housing

    For immediate consideration please visit www.pvm.org, to review the complete job description, upload resume, complete application, and learn more about our organization.

     

    Frequently Asked Questions

    Is the salary disclosed for the Service Coordinator (2 locations) position at pvm?
    The salary for this Service Coordinator (2 locations) role at pvm is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Service Coordinator (2 locations) position at pvm located?
    This Service Coordinator (2 locations) role at pvm is based in Detroit, MI, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Service Coordinator (2 locations) role at pvm full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Service Coordinator (2 locations) role in the Service Coordination/Housing department at pvm.
    Which team or department does the Service Coordinator (2 locations) at pvm belong to?
    This Service Coordinator (2 locations) position is part of the Service Coordination/Housing department at pvm. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Service Coordinator (2 locations) position at pvm?
    Click the "Apply Now" button on this page. You will be redirected to pvm's official application portal hosted on icims where you can submit your application directly.
    When was the Service Coordinator (2 locations) job at pvm posted?
    This Service Coordinator (2 locations) position at pvm was posted on Jun 30, 2025. Apply as soon as possible — early applications are often reviewed first.
    Service Coordinator (2 locations)
    pvm
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