Order Fulfillment Associate

About Us

A proud member of the Quanta Services family of companies, Ampacity, LLC (Ampacity) delivers a forward-thinking approach to structural and electrical solutions for clean energy transition projects. From design, kitting, and installation to comprehensive electrical procurement, Ampacity specializes in expert-engineered, field-ready solutions that accelerate project timelines and maximize impact. Made up of more than 350 passionate professionals committed to simplifying complexity across the energy value chain, Ampacity empowers customers to build smarter, faster, and more efficiently­—with the most reliable technology in the industry. Headquartered in California, Ampacity maintains facilities in Mississippi, Kentucky, and Iowa, with offices in Florida, Georgia, and Vermont. Since 2014, Ampacity has delivered nearly eight gigawatts of fully engineered clean energy systems across North America.

About this Role

Ampacity is looking for an Order Fulfillment Associate to support our Aftermarket Solutions team. Our ideal candidate would be enthusiastic about sustainable and renewable energy growth. Ampacity boasts a solid work/life balance and unmatched culture that supports the professional development of its employees.  

The Order Fulfillment Associate supports day-to-day order processing and coordination activities. This role focuses on executing established processes to ensure accurate and timely fulfillment of customer spare and extra parts orders. The Associate works closely with warehouse and supply chain teams while developing foundational knowledge of systems, products, and workflows. 

Pay Rate: $20-$22/hour

What You'll Do

• Process customer extra and spare parts orders from entry through shipment under guidance. 

• Verify order accuracy including part numbers, quantities, and shipping details. 

• Check inventory availability and escalate shortages to senior team members. 

• Assist in identifying alternative parts using approved internal resources. 

• Coordinate with warehouse teams to support picking, packing, and shipment activities. 

• Generate shipping labels and basic documentation. 

• Provide routine order status updates to customers. 

• Support returns and exchanges processing. 

• Maintain accurate records in internal systems and databases. 

• Follow standard operating procedures to ensure quality and consistency. 

What You'll Bring

• 0–2 years of experience in logistics, customer service, or order processing. 

• Strong attention to detail and accuracy. 

• Basic organizational and time management skills. 

• Good written and verbal communication skills. 

• Customer-focused mindset. 

• Ability to learn new systems and tools quickly. 

• Proficiency in Microsoft Office or similar tools. 

What You'll Get

• Competitive pay and 401k — because your work should be rewarded fairly
• Time off you'll actually use: vacation, sick days, holidays, parental, and bereavement leave
• Full medical, dental, and vision coverage, plus extra support when you need it
• Wellness resources to help you show up as your best self, at work and at home
• Real room to grow — we promote from within and invest in your development

Equal Opportunity Employer

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.We are an Equal Opportunity Employer, including disability and protected veteran status. We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.