Human Resources Business Partner (Hybrid Position M-W

Overview

Are you more like a hare than a tortoise when it comes to responding to team member concerns?  Are you pawsitively passionate about helping leaders build a fun and engaging workplace?  Then join the HR team at America's favorite neighborhood pet store!

The Pet Supplies Plus (PSP) Human Resources department is seeking a dynamic Human Resources Business Partner who will work closely with store leaders to support functional responsibilities including employee relations, engagement, recruitment, compliance, compensation, performance management and people metrics.

Responsibilities/Qualifications

The Human Resources Business Partner is part of the store Human Resources team and this position will work a hybrid schedule at the Pet Supplies Plus Livonia Headquarters which we call Pet Central!

The Human Resources Business Partner key responsibilities include:

Employee Relations & Compliance• Cultivate effective working relationships with store leaders by providing counsel on people-management and employee relations• Guide leaders in their understanding and use of company handbook, employment related policies and performance management and corrective action• Ensure legal compliance of all state and federal regulations and guideline• Conduct investigations and facilitate the ADA interactive accommodation process as needed• Research unemployment claims, minimizing costs through effective performance and policy coaching with store leaders

Recruiting & Staffing• Partner with Recruiting and Store Leadership to support recruiting efforts for new stores within assigned markets

• Participate in the internal selection process for future store leaders including succession planning and talent reviews• Partner with leaders to maintain high talent standards and anticipate workforce planning needs for hourly and salaried positions

Talent Development & Performance Management• Provide input on employee development and performance management programs to support company growth, culture, engagement and vision• Provide coaching to leaders on effective performance reviews and management

• Facilitate annual engagement survey, recognition and action planning  process• Enable a culture where individuals are accountable for their results and take pride in their individual and collectives successes

PAWsome Human Resources Business Partner candidates will have:• Bachelor’s degree preferably in Business or related field, or equivalent work experience

• 1-2 years of HR generalist experience, preferably in the retail industry• Knowledge of employee relations practices, investigative skills, and how to apply state and federal employment laws

• Ability to manage multiple priorities in a fast-paced, growing environment• Strong interpersonal skills and the ability to react appropriately under pressure and in ambiguous situations• Willingness to consistently provide superior customer service

• Strong Microsoft Office skills including Word, Excel, PowerPoint and CoPilot

• Ability to travel as required, typically 2-4 times per year.

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About Company

Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit www.petsuppliesplus.com. 

EOE STATEMENT

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. 

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