Principal Solution Consulting

Job Purpose

About Protect 

We help Protect our customers’  ideas and innovations

Job Overview

Main Duties & Responsibilities

• Supporting local sales team with product demonstrations and subject matter expertise.
• Customer interface for patent filing, translation, IP Research and renewal services, etc.
• In conjunction with IP Solutions global product strategy, enable capability in Korea for new IP Solutions product lines.
• Build up the connection between customers and RWS delivery team.
• Engage customers effectively and work collaboratively with sales function to nurture account plans.
• Maintain strong client relationships.
• Partner with IP Solutions product function to drive localised requirements for Korea IP market.
• Develop and implement annual objectives and performance metrics to achieve revenue and profit targets.
• Monitor market trends and client needs to identify opportunities for business growth and improvement.
• Provide guidance and support to team members to ensure effective execution of daily operations and long-term objectives.
• Foster a trusting and collaborative work environment that encourages professional growth and self-development.
• Maintain strong relationships with global stakeholders, including corporate headquarters and other regional offices.
• Act as the primary liaison between the Korea team and global stakeholders, ensuring effective communication and collaboration.
• Advocate for the Korea team’s needs, including training and professional development opportunities, to enhance team capabilities.
• Work with global stakeholders to organize training programs for the Korea team, ensuring alignment with corporate standards and best practices.
• Promote a culture of continuous learning and skill development within the team.

Skills & Experience

• A minimum of five (5) years of experience in a customer focussed senior management role.
• IP industry experience essential.
• Ability to operate in a matrix organisation.
• Ability to work with sales teams to deliver a world-class customer experience.
• Commercially orientated.
• Exceptional customer service skills.
• Excellent communication skills.
• Proven track record in building and developing teams.
• Ability to prioritize and multi-task in a timely manner in a fast-paced environment.
• A self-starter, working without supervision and able to navigate across internal and external senior stakeholder groups.

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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