Bank Customer Information Management Specialist

Why Stifel

Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.

Let’s talk about how you can find your place here at Stifel, where success meets success.

What You'll Be Doing

The Bank Customer Information Management (CIM) Specialist plays a key role in the bank’s operations by ensuring customer identification requirements are met in accordance with regulatory standards and internal policies. This position is responsible for reviewing documentation, verifying identities, and maintaining accurate records to support efficient and compliant onboarding processes.

What We're Looking For

• Review customer documentation for completeness and accuracy of identifying information.
• Verify customer identities using established documentary (e.g., government-issued IDs) and non-documentary methods (e.g., public databases).
• Escalate discrepancies or missing information to senior team members for resolution.
• Maintain accurate electronic and paper records in compliance with retention requirements.
• Stay informed on CIM policies and procedures and participate in training sessions.

What You'll Bring

• Client-focused approach with strong attention to detail.
• Ability to learn compliance requirements and adapt to changing regulations.
• Strong organizational skills and accuracy in data entry.
• Effective communication skills for working with internal teams.
• Ability to learn bank systems and compliance tools quickly.

Education & Experience

• Minimum Required: High School degree or equivalent.
• Preferred: 1+ years' in banking, finance, or a compliance-related field preferred.

Licenses & Credentials

• Minimum Required: None.

Systems & Technology

• Proficiency in Microsoft Office.

About Stifel

Stifel is more than 130 years old and still thinking like a start-up.  We are a global wealth management and investment banking firm serious about innovation and fresh ideas.  Built on a simple premise of safeguarding our clients’ money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.

While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations.  Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.  Let’s talk about how you can find your place here at Stifel, where success meets success.

At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

Stifel’s bank and trust companies are equal opportunity employers. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law.  If you would like more information regarding Equal Employment Opportunity rights and protections, please review the following information: Know Your Rights.

Stifel is an Equal Opportunity Employer.