Specialist-Customer Sales

snapon
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📍 Richfield, OH, USFULL TIME

About this role

Overview

SNAP-ON BUSINESS SOLUTIONS

RICHFIELD, OH 

MONDAY - FRIDAY 8A - 5P ONSITE

 

Provide administrative support and assist sales account management in maintaining direct sales functions to meet customer expectations, assure satisfying relationships, and drive new sales and customers.  Conduct customer and prospect calls for Sales and Service. Coordinate sales functions across all Snap-on departments.

 

 

Responsibilities

  • Assist in developing new business relationships with non-SBS customers.
  • Work directly with Sales Account Mangers and current customers with the goal of customer satisfaction and retention.
  • Work closely with all Snap-on sales channels to support their selling processes.
  • Assist Sales and Marketing on phone and electronic leads generated from marketing campaigns, including outbound calls to customers and prospects.
  • Assist with sales transactions/paperwork.
  • Utilize and assist with Oracle, CPQ, and HubSpot CRM for Snap-on customer database to manage current and new accounts to maximize sales efforts.
  • Provide input to management to develop programs to support new business and renewals.
  • Communicate clearly and concisely with customers about sales, configuration issues, payment obligations, customer support, and other issues as they arise.
  • Communicate clearly and concisely and interact professionally with other SBS associates across departmental lines.
  • Attend and participate in sales meetings, product and sales training as necessary, including off-site.
  • Work with SBS Accounts Receivable, sales leader, and others for Buy/Sell dealership transfers, seat reductions/increases, cancellations, and overall coordination between sales channel departments.
  • Perform other miscellaneous duties as assigned.

    • Qualifications

    • Prefer Bachelors’ degree.
    • Automotive dealership experience a plus.
    • Must have a high degree of professionalism.
    • Demonstrated proficiency using laptop, including Microsoft applications; network; and internet.
    • Knowledge and use in accessing sales ordering and tracking systems.
    • Excellent telephone and communication skills, both oral and written.
    • Outstanding customer relations skills.
    • Demonstrate a positive customer service attitude.
    • Demonstrated high degree of organizational skills and ability to handle multiple tasks simultaneously.
    • Must be able to behave in a professional and courteous manner with customers and fellow associates.
    • Travel occasionally as required.

    Actual compensation may vary based on experience, location, and other factors.

    Frequently Asked Questions

    Is the salary disclosed for the Specialist-Customer Sales position at snapon?
    The salary for this Specialist-Customer Sales role at snapon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Specialist-Customer Sales position at snapon located?
    This Specialist-Customer Sales role at snapon is based in Richfield, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Specialist-Customer Sales role at snapon full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Specialist-Customer Sales role at snapon.
    How do I apply for the Specialist-Customer Sales position at snapon?
    Click the "Apply Now" button on this page. You will be redirected to snapon's official application portal hosted on icims where you can submit your application directly.
    When was the Specialist-Customer Sales job at snapon posted?
    This Specialist-Customer Sales position at snapon was posted on May 7, 2026. Apply as soon as possible — early applications are often reviewed first.
    Specialist-Customer Sales
    snapon
    Apply for this role ↗

    You'll be redirected to snapon's official application page on icims.