Chat Suppore
About this role
We are looking for an experienced Chat Support Specialist to join our software company full-time.
You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.
Responsibilities
Please Send
Please mention the word **KEENLY** and tag RMmEwMjo0NzgwOjEyOjVmMTQ6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjEyOjVmMTQ6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
You will be responsible for assisting customers via live chat and email , answering product questions, troubleshooting issues, and ensuring customers have a great experience with our software.
Responsibilities
- Respond to customer inquiries via live chat and email
- Troubleshoot basic software issues
- Escalate technical problems when needed
- Maintain a high level of customer satisfaction
- Document customer feedback and common issues
- Work closely with our support and operations teams
- Previous experience in chat and email support for a software or SaaS company
- Excellent written English
- Strong communication and problem-solving skills
- Ability to work independently
- Reliable internet connection and computer
- Experience with help desk platforms such as Intercom, Zendesk, Gorgias, Freshdesk, or similar is a plus
- Full-time remote role
- Long-term opportunity
- Competitive salary based on experience
Please Send
- Your resume
- A brief introduction
- Details of your previous support experience
Please mention the word **KEENLY** and tag RMmEwMjo0NzgwOjEyOjVmMTQ6OjE= when applying to show you read the job post completely (#RMmEwMjo0NzgwOjEyOjVmMTQ6OjE=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
Frequently Asked Questions
Is the salary disclosed for the Chat Suppore position at OnlineJobs.PH?
The salary for this Chat Suppore role at OnlineJobs.PH is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Chat Suppore job at OnlineJobs.PH remote?
Yes, this Chat Suppore position at OnlineJobs.PH is remote, with team members based in หà¹à¸²à¸à¸à¸±à¸à¸£,. You can work from home or anywhere in the supported regions.
How do I apply for the Chat Suppore position at OnlineJobs.PH?
Click the "Apply Now" button on this page. You will be redirected to OnlineJobs.PH's official application portal hosted on remoteok where you can submit your application directly.
When was the Chat Suppore job at OnlineJobs.PH posted?
This Chat Suppore position at OnlineJobs.PH was posted on Jun 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Chat Suppore
OnlineJobs.PH
You'll be redirected to OnlineJobs.PH's official application page on remoteok.