Inside Sales Representative

Overview

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

The Inside Sales Representative is responsible for converting inbound leads and existing customers into pest control services through consultative, phone-based selling. This role focuses on delivering a high-quality customer experience while consistently meeting or exceeding monthly sales goals. Success in this position requires strong communication, self-motivation, and the ability to thrive in a fast-paced, performance-driven environment. This position is fully on-site and reports to our Chandler, AZ location.

Responsibilities: 

• Sell pest control services on the phone to new and existing customers (no cold calling). 

• Ensure a positive and high-quality customer experience through all interactions. 

• Consistently meet or exceed monthly sales targets by presenting tailored pest control solutions· 

• Comfortable handling inbound sales calls and/or making outbound calls to existing customers to upsell services or to prospects who inquired via online channels. 

Qualifications: 

• High School Diploma or equivalent. 

• 1+ years of inside sales experience preferred; candidates with customer service, sales, or customer retention experience will also be considered. 

• Strong communication and interpersonal skills to build rapport with customers, actively listen to their needs, and effectively present solutions. 

• Ability to multitask, prioritize, and problem-solve. 

Pay and Benefits 

EcoShield is proud to offer competitive pay and full benefits! 

• Weekly Pay – get paid every Friday! 

• This position offers an hourly base pay of $19.00/hour, plus commission, with most team members earning between $65,000 - $80,000 per year.

• Paid sick and vacation time along with 10 company-paid holidays 

• Comprehensive medical, dental, and vision insurance options, including a Health Savings Account (HSA). 

• Short-term and long-term disability coverage, plus voluntary life insurance. 

• 401(k) with a competitive match: 100% of the first 3% contributed and 50% of the next 2%. 

• Access to the Employee Assistance Program (EAP)  

• Discounted pest control services for employees and their friends/family. 

Physical Demands and Working Requirements  

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. 

Reasonable accommodations may be provided to assist individuals with disabilities in performing these essential functions. 

• Requires prolonged periods of sitting at a desk or workstation  

• Frequent use of hands and fingers for typing and using a computer mouse  

• Occasionally lift and carry office materials or supplies up to 25 pounds  

• Requires clear vision for reading documents, computer screens, and other office materials  

• Work is inside a climate-controlled office with quiet to moderate noise level    

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position. 

EEO Statement: The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.