Shift Supervisor

sus· Homeless Services
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📍 New York, NY, USFULL TIME

About this role

Min

USD $23.07/Hr.

Max

USD $23.07/Hr.

Position Overview

S:US Is seeking a Shift Supervisor for their women's shelter in Manhattan. 

 

This position is located at 35 West 126 Street New York, NY 10027.

 

 

SCOPE OF ROLE:The Shift Supervisor provides supervision and training to residential aides and community coordinators.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.

Responsible for maintaining fire safety which includes:Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.Coordinate monthly fire drills and maintaining fire drill logs.

 

 

SCOPE OF ROLE:The Shift Supervisor provides supervision and training to residential aides and community coordinators.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Supervision includes, but is not limited to, ongoing individual supervisory meetings; building inspections, ongoing feedback regarding job performance; coordinating work schedules, timesheets and requests for time off; coordinating work assignments; evaluating paperwork and documentation including the Security Log and Maintenance Work Order Log books; coordinating security and maintenance staff training, development and evaluation. May be required to fulfill duties of residential aides and/or custodial personnel in their absence.• Responsible for maintaining fire safety which includes:o Coordinate Fire Safety plan and training all staff on Fire Safety Procedures and Building Evacuation.o Coordinate monthly fire drills and maintaining fire drill logs.o Periodic building inspections checking for any fire safety hazards or violations and all systems related to fire prevention (centralized fire alarm panel, sprinkler system, smoke detectors and fire extinguishers).o Coordinate servicing and documenting service/inspections of all fire safety equipment.o Provide all new program clients with written fire safety and prevention information.• Perform administrative duties as requested, including but not limited to:o Complete transfer paperworko Complete intakes with new clientso Compete Incident Reportso Maintain visitor log bookso Maintain vehicle sign outs sheetso Maintain roster in CARES and accurately record beddingo Maintain mail logso Correspond via email• Establish and maintain appropriate staff/client boundaries and direct clients to the appropriate staff or department in order to address their needs.• Communicate regarding incidents and client observations and interactions with Facility Manager, Case Managers, Senior Case Managers, Director of Social Services and Program Director as needed.• Assist with new family arrivals, apartment turnovers and complete intakes and program orientation.

 

Qualifications

 

  • Bachelor’s or Associates Degree preferred. 2 – 3 years of experience in Security or Building Maintenance is required
  • Experience in office management and/or staff supervision is required
  • Experience working in a large residential/institutional setting with a special needs population is required
  • Strong writing, interpersonal, and organizational skills required
  • F-80 is required within 6 months of employment
  • CPR certification required
  • NYS Driver’s License preferred; Bilingual preferred  

 

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER 

 

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. 

 

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.  

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. 

ID

2026-18160

Work Location

In Person

Frequently Asked Questions

Is the salary disclosed for the Shift Supervisor position at sus?
The salary for this Shift Supervisor role at sus is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Shift Supervisor position at sus located?
This Shift Supervisor role at sus is based in New York, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Shift Supervisor role at sus full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Shift Supervisor role in the Homeless Services department at sus.
Which team or department does the Shift Supervisor at sus belong to?
This Shift Supervisor position is part of the Homeless Services department at sus. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Shift Supervisor position at sus?
Click the "Apply Now" button on this page. You will be redirected to sus's official application portal hosted on icims where you can submit your application directly.
When was the Shift Supervisor job at sus posted?
This Shift Supervisor position at sus was posted on Feb 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Shift Supervisor
sus
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