Cryptography Operations Lead

fnf· ISO
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📍 USFULL TIME

About this role

Overview

POSITION OVERVIEW

Fidelity National Financial (FNF) is seeking a Cryptographic Security Operations Lead to support day-to-day service delivery across certificate, key, and secret management services. This role sits between engineering and operations, with a strong focus on incident management, request fulfillment, and SLA-driven delivery.

 

This individual will provide critical onshore operational support, helping manage workload, resolve incidents, and ensure consistent execution across a hybrid team of engineers and offshore operations resources. The ideal candidate is both hands-on and operationally strong, with experience in PKI and certificate management platforms.

 

DUTIES & RESPONSIBILITIES

  • Own day-to-day service delivery, ensuring incidents, requests, and changes are completed within SLAs
  • Triage and resolve certificate-related issues, including expirations, break/fix scenarios, and escalations
  • Provide hands-on support for certificate, key, and secret lifecycle management (issuance, renewal, installation)
  • Support platforms such as Venafi, DigiCert, and Azure Key Vault
  • Perform QA on operational work and ensure consistency in service delivery
  • Develop and maintain SOPs, runbooks, and documentation
  • Partner with engineering, PKI, and security teams to support operations and improvements
  • Assist with workload management, reporting, and mentoring junior/offshore team members

MINIMUM REQUIREMENTS

  • Bachelor’s degree or the equivalent combination of education, training, and work experience
  • 3–5+ years of experience in PKI, certificate operations, or cryptographic support
  • Hands-on experience with tools such as Venafi, Keyfactor, DigiCert, or similar platforms
  • Experience with Azure Key Vault, AWS KMS, or similar key management solutions
  • Strong experience in operations, incident management, and ticket-based environments (ServiceNow or similar)
  • Solid understanding of PKI concepts (SSL/TLS, certificates, lifecycle management)
  • Strong troubleshooting, documentation, and organizational skills

PREFERRED EXPERIENCE

  • Experience supporting service delivery in a hybrid onshore/offshore model
  • Familiarity with domain validation, certificate automation, and PKI infrastructure
  • Experience building runbooks, SOPs, and operational processes
  • Exposure to scripting or automation (PowerShell, APIs)
  • Strong communication skills and ability to work cross-functionally

COMPENSATION & BENEFITS

This position has the potential to earn compensation in the range of $130,000 - $160,000 annually based on location and job-related factors such as skillset and experience. Actual rate may vary within the range provided, depending on a number of factors, including skillset, experience and location.  The base compensation is one component of the total rewards package offered to our employees, including optional health and welfare insurance (medical/dental/vision/life/disability); paid holidays, vacation, and sick time off; and matching 401(k) plan and matching employee stock purchase plan.

Frequently Asked Questions

Is the salary disclosed for the Cryptography Operations Lead position at fnf?
The salary for this Cryptography Operations Lead role at fnf is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Cryptography Operations Lead position at fnf located?
This Cryptography Operations Lead role at fnf is based in US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Cryptography Operations Lead role at fnf full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Cryptography Operations Lead role in the ISO department at fnf.
Which team or department does the Cryptography Operations Lead at fnf belong to?
This Cryptography Operations Lead position is part of the ISO department at fnf. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Cryptography Operations Lead position at fnf?
Click the "Apply Now" button on this page. You will be redirected to fnf's official application portal hosted on icims where you can submit your application directly.
When was the Cryptography Operations Lead job at fnf posted?
This Cryptography Operations Lead position at fnf was posted on Jun 12, 2024. Apply as soon as possible — early applications are often reviewed first.
Cryptography Operations Lead
fnf
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