Mortgage Loan Officer

afcu· Mortgage
Apply Now ↗
📍 Hot Springs, AR, USFULL TIME

About this role

Overview

Working at Arkansas Federal Credit Union

 

 

 

GENERAL DESCRIPTION OF POSITION

The Mortgage Loan Officer identifies the mortgage needs of our members and borrowers and recommends appropriate financial solutions according to Arkansas Federal Credit Union's standards of excellence.   This position requires one to complete mortgage loan applications face-to-face and via phone, as well as evaluate applications from the Arkansas Federal website.   The Mortgage Loan Officer is responsible for tailoring services to meet the individual needs of each borrower and escorting them through process to closing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  •  Based on our external service standard, the Mortgage Loan Officer, Mortgage Loan Processor, Mortgage Loan Underwriter, and Mortgage Loan Closer/Shipper will each do their part to meet our commitment to the member to have all loan requests processed and closed within the designated time frame.
  • Meet with member face-to-face, or communicate via phone or email based on borrower preference, collect data and documentation, as determined by DU and underwriters.
  • Connect with area real estate professionals and develop a marketing plan to locate potential referral partners and new borrowers. Continue outreach to develop relationships in effort to solicit mortgage business is expected.
  • Evaluate financial and credit situations for applications and determine eligibility.
  • Provide borrower and realtor of pre-qualification information in order to execute the best possible negotiations.
  • Prepare the loan file for processing by gathering required documentation and information.
  • Communicate with borrower, realtors, and third parties as necessary to keep all parties informed for the duration of the process and attend local closing at title closing offices.
  • Work with branches to increase business in the community by attending department and branch meetings as indicated by management.
  • Maintain professional presentation while attending community and networking events.
  • Develop working knowledge of credit union services, policies, procedures, and government regulations concerning mortgage lending.
  • Contribute to team efforts and perform any other related duties as required or assigned.
  • Perform any other related duties as required or assigned.

    • QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

     

    EDUCATION AND EXPERIENCE

    • High school or GED
    • 2 years related mortgage experience

    EEO Statement

    Arkansas Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

    Frequently Asked Questions

    Is the salary disclosed for the Mortgage Loan Officer position at afcu?
    The salary for this Mortgage Loan Officer role at afcu is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Mortgage Loan Officer position at afcu located?
    This Mortgage Loan Officer role at afcu is based in Hot Springs, AR, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Mortgage Loan Officer role at afcu full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Mortgage Loan Officer role in the Mortgage department at afcu.
    Which team or department does the Mortgage Loan Officer at afcu belong to?
    This Mortgage Loan Officer position is part of the Mortgage department at afcu. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Mortgage Loan Officer position at afcu?
    Click the "Apply Now" button on this page. You will be redirected to afcu's official application portal hosted on icims where you can submit your application directly.
    When was the Mortgage Loan Officer job at afcu posted?
    This Mortgage Loan Officer position at afcu was posted on May 22, 2026. Apply as soon as possible — early applications are often reviewed first.
    Mortgage Loan Officer
    afcu
    View →
    FULL TIME
    📍 —
    Mortgage Loan Officer
    afcu
    View →
    FULL TIME
    📍 —
    Mortgage Loan Officer
    ehla
    View →
    Full Time
    📍 —
    Mortgage Loan Officer
    bannerbank
    View →
    Full Time Hourly
    📍 —
    Mortgage Loan Officer
    bannerbank
    View →
    Full Time Hourly
    📍 —
    Mortgage Loan Officer
    flourish
    View →
    📍 Dallas
    Mortgage Loan Officer
    afcu
    Apply for this role ↗

    You'll be redirected to afcu's official application page on icims.