Account Manager - Senior

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Engage and  partner with customers both new and existing at the Executive level to drive growth in OBS services / solutions by creating value and bringing innovation to a customer’s business. Through development of account strategy, solid business plans, understanding of market trends, the customer’s competitive landscape and teaming within an extended account team ensure that Orange Business Services becomes the dominant international communications provider for the customer. Leverage existing relationships with Software, Hardware and Consulting vendors and/or sales representative to expand the customer engagement model and create opportunities where Orange can engage a third party to provide a unique business value to the customer. 

About you

The role requires a candidate with a comprehensive set of knowledge and abilities, including the capacity to engage and partner effectively with customers and internal staff, work seamlessly within a virtual team environment, identify and qualify revenue-generating opportunities, and leverage experience and relationships to access new accounts. Candidates should possess fluent Japanese and business-level English; additional qualifications such as a Master’s of Business Administration or membership in professional organizations are desirable. The ideal candidate will have 6 to 10 years of experience in consultative selling and relationship management with large multinational corporations, with a proven track record of achieving sales quotas. Experience in creating solutions aligned with customers’ business and IT initiatives, as well as managing sales involving managed services like WAN, LAN, Hosting, Messaging, Security, and Application Performance Optimization, is essential. Sales management experience is also required.

In terms of job skills, up to 20 skills or certifications should be defined, focusing on behavioral skills, professional skills, and certifications. Behavioral skills include Listening, with an expert proficiency level; Accountability, Personal Credibility and Impact, Leadership, Communication, and Creativity and Innovation, all at an advanced or expert level. Professional skills encompass Presentation Skills, Customer Facing Skills, CXO Dialogues, and Business Etiquette at an expert level, with other skills such as Best Practices, Financial Analysis, Relationship Management, Strategic Perspective, Agility, Negotiation Skills, Delivering Solutions, Profit and Loss Management, Teamworking, Commercial Acumen, and Results Driven at an advanced level. These skills will be used to guide recruitment, career development, and group skill gap analysis.

You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

Responsibilities

Engage and  partner with customers both new and existing at the Executive level to drive growth in OBS services / solutions by creating value and bringing innovation to a customer’s business. Through development of account strategy, solid business plans, understanding of market trends, the customer’s competitive landscape and teaming within an extended account team ensure that Orange Business Services becomes the dominant international communications provider for the customer. 
Leverage existing relationships with Software, Hardware and Consulting vendors and/or sales representative to expand the customer engagement model and create opportunities where Orange can engage a third party to provide a unique business value to the customer.