ECS DevOps Engineer

Orange Business is here!

About us

Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Transform business processes and elevate operational efficiency by designing advanced automation solutions that leverage cutting-edge AI technologies and enhance business outcomes. • Identify, analyze, and assess business and operational processes suitable for automation and AI enablement. • Design and develop end-to-end automation solutions utilizing scripting, workflows, and AI models. • Build and implement innovative AI use cases, including predictive analytics, intelligent ticket classification, NLP-based chatbots, and anomaly detection. • Integrate automation solutions with enterprise systems such as ITSM, CRM, monitoring tools, databases, and APIs. • Translate business requirements into technical designs and scalable solutions that adhere to security and architectural standards. • Monitor, maintain, and optimize automation workflows and AI models for maximum performance. • Perform administrative tasks related to on-site servers, including dashboard visualization and utilization.

About you

You are a motivated ECS DevOps Engineer with a Bachelor’s degree in a relevant technical field. You possess proficiency in programming languages such as Python, JavaScript, or PowerShell and have a solid understanding of AI/ML concepts. Your experience with various cloud platforms and ITSM tools, along with strong communication and organizational skills, makes you a vital asset to our team.Your professional skills:• Proficiency in programming languages such as Python, JavaScript, and PowerShell is essential for developing effective solutions.• A solid understanding of AI and ML concepts, including NLP and generative AI, will enhance your capability to build innovative applications.• Familiarity with ITSM platforms like ServiceNow, UD, and Jira will provide an advantage in integrating automation into existing workflows.• Knowledge of cloud platforms such as AWS, Azure, or GCP is crucial for implementing scalable and secure solutions.• Experience with both relational and non-relational databases is necessary to effectively store and manage data used in automation processes.Your soft skills:• Strong communication skills are essential for effectively engaging with both technical and non-technical stakeholders.• The ability to manage multiple initiatives independently while maintaining a high level of efficiency is vital to success in this role.• A business-oriented mindset focused on maximizing efficiency, value, and ROI will drive impactful decision-making.• Practicing strong documentation and knowledge-sharing practices will enhance collaboration and team learning.• A continuous learning and innovation mindset is crucial for adapting to new challenges and staying at the forefront of technology.

You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

Responsibilities

Transform business processes and elevate operational efficiency by designing advanced automation solutions that leverage cutting-edge AI technologies and enhance business outcomes.
• Identify, analyze, and assess business and operational processes suitable for automation and AI enablement.
• Design and develop end-to-end automation solutions utilizing scripting, workflows, and AI models.
• Build and implement innovative AI use cases, including predictive analytics, intelligent ticket classification, NLP-based chatbots, and anomaly detection.
• Integrate automation solutions with enterprise systems such as ITSM, CRM, monitoring tools, databases, and APIs.
• Translate business requirements into technical designs and scalable solutions that adhere to security and architectural standards.
• Monitor, maintain, and optimize automation workflows and AI models for maximum performance.
• Perform administrative tasks related to on-site servers, including dashboard visualization and utilization.