DevOps Lead - Service Assurance

Orange Business is here!

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

Within the Service Assurance unit of the Digital Technology organization, the DevOps Lead is responsible for managing and advancing DevOps practices for the Service Assurance (monitoring and observability) platforms. This role ensures the platforms are highly available, scalable, and efficiently maintained through automation, continuous integration, and continuous deployment.

About you

Responsibilities:

• Lead DevOps Strategy and Implementation:Define and execute DevOps best practices for monitoring and observability platforms, including automation, infrastructure as code, CI/CD pipelines, and containerization.
• Manage CI/CD Pipelines:Design, implement, and optimize continuous integration and deployment pipelines to enable rapid, reliable, and automated platform updates.
• Automate Infrastructure and Operations:Develop and maintain automation scripts and tools to streamline deployment, scaling, monitoring, and incident response processes.
• Collaborate with other Engineering & Security Teams:Work closely with platform engineers, developers, and other stakeholders across wider Orange ecosystem to embed DevOps practices into the development lifecycle, ensuring seamless integration and delivery.
• Ensure Platform Reliability and Scalability:Monitor platform health, optimize performance, and implement proactive measures to prevent outages and reduce downtime.
• Implement Security and Compliance:Integrate security best practices into DevOps workflows, ensuring compliance with organizational and industry standards.
• Promote a Culture of Continuous Improvement:Foster a DevOps mindset within the team and across the organization, encouraging innovation, experimentation, and learning.
• Maintain Documentation and Knowledge Sharing:Document automation processes, deployment procedures, and platform configurations to ensure knowledge transfer and operational continuity.

Key Skills & Qualifications:

• Proven experience in DevOps, automation, and platform management, ideally within large-scale or telecom environments.
• Strong expertise with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps, etc.), containerization (Docker, Kubernetes, etc.), and infrastructure as code (Terraform, Ansible, CloudFormation, etc.).
• Thorough knowledge of monitoring tools and cloud platforms (AWS, Azure, GCP).
• Experience leading DevOps teams and driving cultural change.
• Excellent problem-solving, communication, and stakeholder management skills.
• Bachelor’s degree in Computer Science, Engineering, or related field; advanced degrees are a plus.

Behavioral Expectations:

• Demonstrates a proactive approach to automation and operational excellence.
• Fosters collaboration and a DevOps culture across teams.
• Communicates technical concepts clearly to diverse audiences.
• Maintains a focus on security, compliance, and best engineering practices.
• Shows resilience and adaptability in a dynamic environment.

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

Responsibilities

Within the Service Assurance unit of the Digital Technology organization, the DevOps Lead is responsible for managing and advancing DevOps practices for the Service Assurance (monitoring and observability) platforms. This role ensures the platforms are highly available, scalable, and efficiently maintained through automation, continuous integration, and continuous deployment.