IT Business Analyst

Overview

We are seeking a commercially minded IT Business Analyst here at Stagwell to act as a key interface between business stakeholders and IT. This role focuses on understanding business demand, shaping requirements, managing technology spend, and ensuring effective governance of enterprise platforms and licensing.

This is not a hands-on technical or creative role. Instead, the successful candidate will oversee how technology—particularly enterprise software and digital tools—is used, governed, and optimized across the business.

Responsibilities

Stakeholder Engagement & Demand Management

• Establish regular engagement with business stakeholders to capture requirements across projects, BAU activities, and strategic initiatives
• Translate business needs into structured, actionable requirements
• Challenge and refine requirements to ensure alignment with business and technology strategy

Financial Management & Forecasting

• Manage and track IT budgets, including forecasting and variance analysis
• Provide transparency on technology spend, including software licensing and cloud consumption
• Support cost optimization initiatives and ensure value for money across IT investments

Project & Delivery Support

• Work closely with project managers and delivery teams to support successful execution of initiatives
• Ensure requirements are clearly defined, prioritized, and aligned with delivery timelines
• Monitor risks, dependencies, and impacts across multiple workstreams

Software Licensing & Governance

• Own and support governance of enterprise licensing models, including:
  • Microsoft (e.g., Microsoft 365, enterprise agreements)
  • Microsoft Azure consumption and cost control
  • Google Cloud / Google Workspace licensing
  • Adobe licensing and subscription management
• Ensure compliance, optimization, and effective allocation of licenses across the organization
• Act as a bridge between business teams, procurement, and vendors

Adobe Platform Oversight (Non-Technical)

• Maintain a strong understanding of how Adobe products are used across the business (e.g., Creative Cloud, Acrobat, Experience Cloud)
• Work with business teams to manage demand, licensing needs, and usage patterns
• Ensure effective governance, cost control, and alignment with business requirements
• Note: This role does not require hands-on design or content creation within Adobe tools

Process Improvement & Analysis

• Identify opportunities to improve processes, reduce waste, and increase efficiency
• Conduct gap analysis and recommend scalable, technology-enabled solutions
• Use data and insights to support decision-making

Qualifications

Commercial & Financial Acumen

• Strong understanding of budgeting, forecasting, and cost control
• Ability to analyse and optimize technology spend

Technology & Licensing Awareness

• Good understanding of enterprise software licensing models and SaaS environments
• Familiarity with cloud platforms and vendor ecosystems
• Awareness of how digital tools (including Adobe products) are managed at an organizational level

Project & Delivery Awareness

• Solid understanding of project delivery frameworks (Agile / Waterfall)
• Ability to coordinate across multiple initiatives

Communication & Stakeholder Management

• Strong communication and influencing skills
• Ability to translate between business and technical perspectives

Eligibility & Work Authorization

• Applicants must have the legal right to work in United Kingdom at the time of application

• Please note: We are unable to provide visa sponsorship for this role

Preferred Qualifications

• Experience working in a multi‑agency or networked organisation, supporting multiple stakeholders within a defined business domain
• Strong understanding of IT operating models, demand management, and technology governance within complex organisations
• Proven ability to translate business requirements into structured analysis, prioritised work items, and clear delivery plans
• Experience supporting IT Business Partners or senior technology leaders, enabling strategic focus through execution and analysis
• Demonstrated capability in requirements gathering, process mapping, and impact analysis across multiple business units
• Strong analytical and reporting skills, with experience producing clear executive‑level insights, dashboards, and status reporting
• Ability to operate effectively in a matrixed environment, balancing competing priorities with minimal supervision
• Experience supporting technology change, transformation initiatives, or platform standardisation programmes
• High level of organisational discipline, with the ability to manage dependencies, follow‑ups, and delivery tracking across multiple workstreams
• Excellent stakeholder communication skills, with the confidence to engage both technical and non‑technical audiences

• Experience in software asset management (SAM) or vendor management
• Exposure to enterprise licensing agreements and contract negotiation
• Relevant certifications (e.g., CBAP, PMI-PBA, PRINCE2, Agile)

Key Success Factors

• Strong control and visibility over IT spend and licensing
• High-quality, actionable requirements that enable efficient delivery
• Effective stakeholder engagement and expectation management
• Continuous identification of cost-saving and optimization opportunities