Information Technology Technology Support
touro· Information Technology
About this role
Overview
Responsible for general technical support for students, faculty, and staff of the Touro College of Osteopathic Medicine/ Imaging School (1000+ users).
Responsibilities
Responsible for general technical support, to include, but not limited to as much of the following as possible:
- Administers all smart-podiums, troubleshooting all Audio-Visual issues in lecture halls, labs, and classrooms
- Respond to service tickets
- Performs installation, configuration, deployment and troubleshooting of desktop/laptop computers and peripherals
- Administers Print Server and printing management software
- Administers E-Mail listserv for faculty, staff and student body
- Troubleshoots network (wired and wireless) related issues
- Technical support for Medical Simulation Machines
- Assists students and instructors with Canvas and clicker issues
- Assist students with Exam issues
- Troubleshoot Zoom issues
- Other duties as required
Qualifications
Education/Experience
- Bachelor of Science preferred.
- At least 3 years of IT experience preferred.
Knowledge/Skills/Abilities
- Demonstrated proficiency in communication (written and verbal) required
- Customer service and team orientated required
- A high degree of interpersonal competency: professionalism, diplomacy, judgement, and discretion required
- Demonstrated ability to develop positive and cooperative relationships with students, faculty, and colleagues required
- Networking, DNS, DHCP, LDAP, TCP/IP
- Knowledge of Windows Workstations/Servers, Linux Servers (preferred) and Mac OSX.
- Knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, & Outlook
- Basic understanding of Audio-Visual equipment.
- Internet research
Working Conditions
- Extensive time sitting and standing
- Ability to lift 10 lbs.
Maximum Salary
USD $50,000.00/Yr.Minimum Salary
USD $40,000.00/Yr.Frequently Asked Questions
Is the salary disclosed for the Information Technology Technology Support position at touro?
The salary for this Information Technology Technology Support role at touro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Information Technology Technology Support position at touro located?
This Information Technology Technology Support role at touro is based in New York, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Information Technology Technology Support role at touro full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Information Technology Technology Support role in the Information Technology department at touro.
Which team or department does the Information Technology Technology Support at touro belong to?
This Information Technology Technology Support position is part of the Information Technology department at touro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Information Technology Technology Support position at touro?
Click the "Apply Now" button on this page. You will be redirected to touro's official application portal hosted on icims where you can submit your application directly.
When was the Information Technology Technology Support job at touro posted?
This Information Technology Technology Support position at touro was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Information Technology Technology Support
touro
You'll be redirected to touro's official application page on icims.