Admissions Counselor

Overview

Under the direct supervision of the Director of Admissions, the Admission Counselor functions as part of the Admissions team, and is a dedicated, driven performer with a desire to increase student enrollment at NYSCAS with a specific focus of providing support to Intenational students, new students, and their families.

Responsibilities

* As part of the admission/recruitment team, reach and maintain enrollment goals as outlined by the University and NYSCAS leadership. Meet or exceed enrollment goals for assigned targeted recruitment area

* Provide information to prospects and handle questions (phone & in-person) from prospective applicants, students, faculty, and general public in regard to the enrollment process

* Closely communicate with international market, international agents and programs, as the International Student team will initially manage the admissions process of student candidates

* Amplify the F1 student programs within and external to the Touro community

* Work closely with the NYSCAS telemarketing team to assure all leads and inquiries are handled in a timely and professional manner

* Daily traveling to various sites throughout the assigned territory (may vary each semester) and meeting in person with leadership, international centers to foster long-term feeder programs for Touro University

* Provide complete support and follow-up to students and parents via phone, letters and email

* Responsible for timely follow up and accurate tracking and inputting information into TouroOne Banner, TouroOne Connect Admission and Recruiting software packages

* Schedule students for appointments, info sessions, open houses and placement exams when appropriate

* Responsible for guiding new and readmitted students through the enrollment process

* As part of the Enrollment Team, works closely and collegially with other Student Services departments (Testing Department, Financial Aid, Academic Advising, Bursar, Registrar, including Admissions and Registrar offices in applicant's previous or current school(s))

* Evaluate all college-level transcripts for incoming transfer students, which includes data entry of accepted transfer credits

* Collaborate with academic department regarding transfer issues, as assigned by the Director of Admissions

* Coordinate with academic departments to aid in the resolution of academic transfer credits requests

* Assist new students with defining and developing realistic academic and career goals

* Assist students and troubleshoot Touro portal related issues. Exercise duties in accordance with FERPA as well as state and federal regulations

* Provide accurate and timely information pertaining to the advising and scheduling process

* Actively participate in college fairs and other recruitment events/activities (International Student Market)

* Design and deliver presentations to groups of prospective students at college fairs, high schools, corporations and other recruitment events

* Ability to identify processes in the department that need improvement and to provide solutions

* Perform other assignments as requested by Dean of Enrollment Management, Director of Admissions, Site Director, or School Deans

Qualifications

Education/Experience

• Bachelor of Arts required.
• Administrative experience in higher education a plus

Knowledge/Skills/Abilities

• Excellent communication, verbal and written skills
• Excellent interpersonal and public relations skills
• Solid analytical, creative, and problem-solving abilities to meet deadlines
• Accuracy & productivity in completing tasks.
• Team-orientated with a student-centered approach.
• Project management skills and sound organizational skills
• Persistent, with good marketing/sales skills and attention to detail.
• Ability to develop new customer bases and territories.
• Ability to communicate effectively with culturally diverse populations.
• Ability to work well independently.
• Project management skills and sound organizational skills.

Travel

• Travel to local NYC area including occasional evenings and Sundays
• Work takes place in Administrative Offices as well as outside venues

Working Conditions

• Extensive Use of Computers
• Extensive time sitting and standing
• Able to lift up to 5 lbs.

Maximum Salary

Minimum Salary