Academic Advisor
touro· Academic/Program Support
About this role
Overview
The Academic Advisor plays a critical role within the advising team, providing comprehensive academic support, and guidance to students enrolled at Touro University's NYSCAS.
Responsibilities
- Utilize Bookings software to schedule all registration meetings
- Schedule Bookings appointments from 9:30 am to 5:00 pm
- Book meetings as ½ hour sessions with a 15-minute buffer
- Maintain a minimum open calendar booking window of 45 days
- Schedule at least 6 registration meetings per day, and 4 on Fridays or early dismissal days
- Use Touro email and Zoom phone numbers exclusively for student communication
- Respond to phone messages and emails within 24 hours or the next business day, documenting responses via email or Zoom phone account
- Summarize meeting outcomes in TC1
- Report the disposition of Academic Alert forms to the Administrative Assistant and other relevant parties within 24 hours or the next business day
- Maintain contact with all assigned students three times per semester regarding pending issues
- Document all student conversations in the Notes section of Bookings
- Advise students on selecting and determining their academic goals and link these with their career aspirations
- Inform students about college policies, regulations, and requirements, including majors, minors, and concentrations
- Counsel students on choosing their programs semester-by-semester in an orderly and sequential fashion
- Assist students in registering for courses and making program changes
- Perform graduation checks and inform students about graduation requirements
- Consult with academic department chairs and staff on programming and scheduling matters
- Provide assistance in filing appropriate forms and monitor students on academic probation
- Counsel and guide students with graduate and professional school admissions procedures
- Prepare and submit appeals to the Committee on Academic Standing
- Compile lists of potential graduates each semester
- Work with potential students to inform them about the college and help them decide if Touro is the appropriate college for them and which Touro program can best serve their needs
- Assist in the orientation of entering students and help them adjust to college life
- Serve as a case manager for students, assisting with college as well as community and social services
- Counsel students with personal, family, and academic problems and provide support during stressful transitions
- Inform students about available services at Touro University and make referrals to other offices within the college
- Advocate for student rights within the college environment
- Identify at-risk students and notify relevant parties
- Refer students to appropriate agencies for additional support
- Perform other duties as determined by the Deans and Directors, noting that some responsibilities may be school or site-specific
Qualifications
Education/Experience
- Bachelor’s degree required
- Proven experience working student recruitment or advising within an educational institution or proven customer service experience in a high pressure environment.
Knowledge/Skills/Abilities
- Proficiency in TC1, Tableau, Degree Works, and Bookings.
- Strong organizational and communication skills.
- Ability to maintain confidentiality and handle sensitive information.
- Excellent interpersonal skills and a commitment to student success.
Maximum Salary
USD $68,006.00/Yr.Minimum Salary
USD $54,404.00/Yr.Frequently Asked Questions
Is the salary disclosed for the Academic Advisor position at touro?
The salary for this Academic Advisor role at touro is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Academic Advisor position at touro located?
This Academic Advisor role at touro is based in Brooklyn, NY, US, New York, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Academic Advisor role at touro full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Academic Advisor role in the Academic/Program Support department at touro.
Which team or department does the Academic Advisor at touro belong to?
This Academic Advisor position is part of the Academic/Program Support department at touro. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Academic Advisor position at touro?
Click the "Apply Now" button on this page. You will be redirected to touro's official application portal hosted on icims where you can submit your application directly.
When was the Academic Advisor job at touro posted?
This Academic Advisor position at touro was posted on Nov 13, 2025. Apply as soon as possible — early applications are often reviewed first.
Academic Advisor
touro
You'll be redirected to touro's official application page on icims.