Dispatcher

robertsac· Dispatch
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📍 Gulf Shores, AL, USFULL TIME

About this role

Overview

Looking to Trade UP to a better opportunity? Roberts Cooling, Heating, Plumbing, and Electrical is looking for a reliable and detail-oriented Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you!

Why Join Our Team?

  • Competitive pay with room to grow

  • Medical, Dental, and Vision Insurance

  • 401(k) with company match

  • Life and Disability Insurance

  • Paid Time Off (PTO) & Paid Holidays

  • Ongoing training and career development

  • A supportive, team-oriented company culture

What You'll Do:

  • Answer and prioritize emergency and non-emergency service calls

  • Schedule and dispatch service technicians for installations and repairs

  • Maintain accurate customer records in our database

  • Coordinate with field teams to troubleshoot service issues

  • Ensure clear and timely communication between customers and technicians

  • Play a critical role in keeping operations running smoothly and efficiently

What We’re Looking For:

  • 1+ year of experience in a call center, dispatch, or customer support role (required)

  • Strong communication and problem-solving skills

  • Ability to multitask and thrive in a fast-paced environment

  • Team player with a customer-first attitude

  • Familiarity with dispatching or scheduling software is a plus

Location: Gulf Shores, AL (On-site)Pay: $15.00 – $22.00 per hourJob Type: Full-Time

Work Location:

  • In-office position in Gulf Shores, AL

Who We Are:

 

We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

 

We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). 

 

If we sound like a company you want a long-term career with, apply today!

We are an Equal Employment Opportunity Employer

Frequently Asked Questions

Is the salary disclosed for the Dispatcher position at robertsac?
The salary for this Dispatcher role at robertsac is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Dispatcher position at robertsac located?
This Dispatcher role at robertsac is based in Gulf Shores, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Dispatcher role at robertsac full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Dispatcher role in the Dispatch department at robertsac.
Which team or department does the Dispatcher at robertsac belong to?
This Dispatcher position is part of the Dispatch department at robertsac. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Dispatcher position at robertsac?
Click the "Apply Now" button on this page. You will be redirected to robertsac's official application portal hosted on icims where you can submit your application directly.
When was the Dispatcher job at robertsac posted?
This Dispatcher position at robertsac was posted on Mar 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Dispatcher
robertsac
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You'll be redirected to robertsac's official application page on icims.