Patient Service Representative

dentalcarealliance· Field Office Staff
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📍 Baltimore, MD, USFULL TIME

About this role

Overview

Dental One Associates is looking for a Patient Service Representative in Baltimore, Maryland, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

 

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

 

 

What we offer:

  • Pay: min$21-max$25 per hour
  • Full time: Monday 6:30am to 430pm, Tuesday through Thursday 6:30am to 5:30pm, Friday 6:30am to 3:30pm
  • Health, dental, and vision insurance (individual and family coverage)
  • Life insurance and disability benefits
  • 401(k) plan
  • Team-oriented work environment with access to modern dental technology

How to Apply:If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

 

Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

Responsibilities

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients

Qualifications

  • Experience working in a dental, medical, or other health-care office, preferred
  • Knowledge of insurance plans (HMO/PPO), is a plus
  • Experience answering telephone
  • Must have exceptional customer service skills

 

Legal Disclaimer:We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. 

Frequently Asked Questions

Is the salary disclosed for the Patient Service Representative position at dentalcarealliance?
The salary for this Patient Service Representative role at dentalcarealliance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Service Representative position at dentalcarealliance located?
This Patient Service Representative role at dentalcarealliance is based in Baltimore, MD, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Service Representative role at dentalcarealliance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Service Representative role in the Field Office Staff department at dentalcarealliance.
Which team or department does the Patient Service Representative at dentalcarealliance belong to?
This Patient Service Representative position is part of the Field Office Staff department at dentalcarealliance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Service Representative position at dentalcarealliance?
Click the "Apply Now" button on this page. You will be redirected to dentalcarealliance's official application portal hosted on icims where you can submit your application directly.
When was the Patient Service Representative job at dentalcarealliance posted?
This Patient Service Representative position at dentalcarealliance was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Service Representative
dentalcarealliance
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