Patient Service Representative
About this role
Overview
Patient Concierge
Full-Time | Buckhead
Atlanta Center for Cosmetic Dentistry is seeking a poised, personable Patient Concierge to be the welcoming face and calming presence of our practice.
Known globally for exceptional cosmetic dentistry and a five-star patient experience, our office blends clinical excellence with a refined, spa-like atmosphere. This role is ideal for someone who thrives in service, communication, and relationship-building—and who understands that first impressions matter.
You will play a critical role in shaping how patients feel from the moment they contact or enter our office. You are calm under pressure, naturally hospitality-driven, and take pride in delivering thoughtful, polished service.
What You’ll Do
- Greet patients warmly and create an elevated, welcoming experience
- Coordinate with clinical and administrative teams to ensure seamless patient flow
- Maintain a polished, organized, and serene front office environment
- Anticipate patient needs and deliver white-glove service throughout their visit
What We’re Looking For
- Polished, professional demeanor with a naturally warm personality
- Strong communication and interpersonal skills
- Excellent attention to detail and organization
- Ability to multitask calmly in a fast-paced, high-standard environment
- Experience in a dental, medical, hospitality, or luxury service setting preferred
- Comfort discussing scheduling and financial information with patients
- A genuine desire to make people feel cared for and at ease
Why You’ll Love Working Here
- Work in a respected, high-end practice known for excellence and integrity
- Be part of a collaborative, kind, and professional team culture
- Enjoy a structured environment with clear expectations and support
- Opportunity to grow within a patient-centered, service-driven practice
Compensation & Benefits
We care deeply about our team and offer a robust benefits package, including:
- Competitive pay based on experience
- Monthly bonus opportunities
- Paid time off and paid holidays
- Health and vision insurance
- Dental care benefits
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- 401(k) retirement plan
- Complimentary monthly massage
- Aesthetic benefitsHow to Apply
Please submit your resume and a brief cover letter. Attention to detail matters—only complete applications will be considered.
If you take pride in professionalism, hospitality, and creating exceptional experiences, we would love to meet you.
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