Patient Service Representative

dentalcarealliance· Field Office Staff
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📍 Atlanta, GA, USFULL TIME

About this role

Overview

Patient Concierge

 

Full-Time | Buckhead

 

Atlanta Center for Cosmetic Dentistry is seeking a poised, personable Patient Concierge to be the welcoming face and calming presence of our practice.

Known globally for exceptional cosmetic dentistry and a five-star patient experience, our office blends clinical excellence with a refined, spa-like atmosphere. This role is ideal for someone who thrives in service, communication, and relationship-building—and who understands that first impressions matter.

You will play a critical role in shaping how patients feel from the moment they contact or enter our office. You are calm under pressure, naturally hospitality-driven, and take pride in delivering thoughtful, polished service.

 

What You’ll Do

 

  • Greet patients warmly and create an elevated, welcoming experience
  • Coordinate with clinical and administrative teams to ensure seamless patient flow
  • Maintain a polished, organized, and serene front office environment
  • Anticipate patient needs and deliver white-glove service throughout their visit

What We’re Looking For

 

  • Polished, professional demeanor with a naturally warm personality
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organization
  • Ability to multitask calmly in a fast-paced, high-standard environment
  • Experience in a dental, medical, hospitality, or luxury service setting preferred
  • Comfort discussing scheduling and financial information with patients
  • A genuine desire to make people feel cared for and at ease

Why You’ll Love Working Here

 

  • Work in a respected, high-end practice known for excellence and integrity
  • Be part of a collaborative, kind, and professional team culture
  • Enjoy a structured environment with clear expectations and support
  • Opportunity to grow within a patient-centered, service-driven practice

Compensation & Benefits

 

We care deeply about our team and offer a robust benefits package, including:

  • Competitive pay based on experience
  • Monthly bonus opportunities
  • Paid time off and paid holidays
  • Health and vision insurance
  • Dental care benefits
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan
  • Complimentary monthly massage
  • Aesthetic benefitsHow to Apply

Please submit your resume and a brief cover letter. Attention to detail matters—only complete applications will be considered.

 

If you take pride in professionalism, hospitality, and creating exceptional experiences, we would love to meet you.

 

Frequently Asked Questions

Is the salary disclosed for the Patient Service Representative position at dentalcarealliance?
The salary for this Patient Service Representative role at dentalcarealliance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Service Representative position at dentalcarealliance located?
This Patient Service Representative role at dentalcarealliance is based in Atlanta, GA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Service Representative role at dentalcarealliance full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Service Representative role in the Field Office Staff department at dentalcarealliance.
Which team or department does the Patient Service Representative at dentalcarealliance belong to?
This Patient Service Representative position is part of the Field Office Staff department at dentalcarealliance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Service Representative position at dentalcarealliance?
Click the "Apply Now" button on this page. You will be redirected to dentalcarealliance's official application portal hosted on icims where you can submit your application directly.
When was the Patient Service Representative job at dentalcarealliance posted?
This Patient Service Representative position at dentalcarealliance was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Service Representative
dentalcarealliance
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