Administrative Clerk - Order Entry & Order management

novatelยท Supply Chain
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๐Ÿ“ Dowling, ON, CAFULL TIME

About this role

Overview

The Administrative Clerk โ€“ Order Entry & Order Management is responsible for accurately processing customer orders, supporting quoting activities, and coordinating information between departments to ensure efficient workflow and customer satisfaction. This role requires exceptional attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. The Administrative Clerk contributes directly to order accuracy, customer experience, and operational effectiveness.

Responsibilities

  • Accurately enter orders for parts, projects, and service requests into the ERP or order management system
  • Verify pricing, product codes, quantities, lead times, and special instructions
  • Maintain organized order documentation
  • Prepare and assist in issuing quotes for parts, small projects.
  • Review customer requests to ensure accurate quoting
  • Follow up on quote status and convert approved quotes into orders
  • Prepare customer invoices for parts, projects, and service
  • Ensure accuracy of labour, materials, and additional charges
  • Respond to inquiries regarding orders, pricing, availability, and delivery
  • Provide timely order status updates
  • Assist Purchasing with creating purchase orders and communicating with suppliers
  • Provide backup coverage for procurement tasks
  • Ensure accurate information flows between departments
  • Maintain filing systems and documentation
  • Prepare reports, spreadsheets, and summaries
  • Perform routine office duties such as scanning and emailing

Qualifications

  • High school diploma required; post-secondary education preferred
  • 2+ years experience in order entry, administration, or customer service
  • Experience using an ERP systems

Frequently Asked Questions

Is the salary disclosed for the Administrative Clerk - Order Entry & Order management position at novatel?
The salary for this Administrative Clerk - Order Entry & Order management role at novatel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrative Clerk - Order Entry & Order management position at novatel located?
This Administrative Clerk - Order Entry & Order management role at novatel is based in Dowling, ON, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Administrative Clerk - Order Entry & Order management role at novatel full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Administrative Clerk - Order Entry & Order management role in the Supply Chain department at novatel.
Which team or department does the Administrative Clerk - Order Entry & Order management at novatel belong to?
This Administrative Clerk - Order Entry & Order management position is part of the Supply Chain department at novatel. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Administrative Clerk - Order Entry & Order management position at novatel?
Click the "Apply Now" button on this page. You will be redirected to novatel's official application portal hosted on icims where you can submit your application directly.
When was the Administrative Clerk - Order Entry & Order management job at novatel posted?
This Administrative Clerk - Order Entry & Order management position at novatel was posted on Apr 27, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Administrative Clerk - Order Entry & Order management
novatel
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