Bilingual Dispatcher - Hybrid
canoncanada· Service and Customer Support
About this role
Overview
Bilingual Dispatcher - Hybrid
By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls.
Responsibilities
Key Responsibilities:
Assist the Field Service Technicians to maintain a response time of four (4) hours by:
- balancing Technicians workload
- assigning service calls
- maintaining appointment schedules
- monitoring, responding to GPS alerts and managing the GPS mapping in order to identify Technicians status and location
- monitoring and responding to messages from Field Service Technicians, Managers, and Service Agents
- Respond to customer calls to support the team as required
Qualifications
To Succeed, You Will Need:
- Fluency in English and French
- Ability to quickly learn in-house systems, policies, procedures
- Experience with using Google Maps
- Basic MS-Office skills
- 1-3 years of related work experience
Why Join?
HYBRID WORK
- This position offers a Hybrid work schedule. You will be required to be in the office Mondays, Wednesdays and Thursdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance).
- When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.
BENEFITS
- Comprehensive health coverage plan that includes medical, dental, and vision
- Life insurance, disability, and wellness programs
- Vacation, Paid Personal Time, and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships, and more!
EMPLOYEE PERKS
- Free Coffee and snacks
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
- Employee Appreciation Events
- A (1) current vacancy exists.
- Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
- Compensation Range: $44,000 - $48,000 annually.
Frequently Asked Questions
Is the salary disclosed for the Bilingual Dispatcher - Hybrid position at canoncanada?
The salary for this Bilingual Dispatcher - Hybrid role at canoncanada is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Bilingual Dispatcher - Hybrid job at canoncanada remote?
Yes, this Bilingual Dispatcher - Hybrid position at canoncanada is remote, with team members based in Saint-Laurent, QC, CA. You can work from home or anywhere in the supported regions.
Is the Bilingual Dispatcher - Hybrid role at canoncanada full-time or part-time?
This is listed as a OTHER position. It is posted as a Bilingual Dispatcher - Hybrid role in the Service and Customer Support department at canoncanada.
Which team or department does the Bilingual Dispatcher - Hybrid at canoncanada belong to?
This Bilingual Dispatcher - Hybrid position is part of the Service and Customer Support department at canoncanada. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Bilingual Dispatcher - Hybrid position at canoncanada?
Click the "Apply Now" button on this page. You will be redirected to canoncanada's official application portal hosted on icims where you can submit your application directly.
When was the Bilingual Dispatcher - Hybrid job at canoncanada posted?
This Bilingual Dispatcher - Hybrid position at canoncanada was posted on Jun 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Bilingual Dispatcher - Hybrid
canoncanada
You'll be redirected to canoncanada's official application page on icims.