Agent, Surveillance
jacksoncasino· Surveillance & Security
About this role
Overview
The Surveillance Agent plays a key role in monitoring properties owned by the Tribe. This position involves learning and applying fundamental surveillance skills, with a strong focus on observing, documenting, and reporting criminal, regulatory, and procedural activities that could negatively impact operations.
Responsibilities
- Monitors all areas of the casino using CCTV digital equipment.
- Observes, records, and reports potential security and safety risks to guests and employees.
- Observes employees participating in cash handling activities to detect infractions of house rules, casino policies and regulations.
- Observes employees and guests involved in gaming activities to detect infractions of house rules, detect cheating and fraudulent uses of casino property.
- Documents and reports all procedural, criminal, and regulatory infractions.
- Uses CCTV and digital surveillance tools to record, label, and store video evidence.
- Learns the NIGC minimum internal control standards relevant to casino operations and reports any infractions to the Gaming Commission.
- Understands departmental policies and procedures affecting the overall casino operation.
- Completes daily activity reports accurately.
- Coordinates with relevant departments when surveillance detects issues requiring further investigation or attention.
- Attends scheduled department meetings and training sessions.
- Gains a basic understanding of table games, slots, count, and cashier procedures, focusing on detecting procedural errors and cheating methods.
- Ensures accuracy and completeness in all daily logs, incident reports, and saved video records.
Qualifications
- Minimum High School level education.
- Prior gaming experience in any of the following areas is preferred: surveillance, table games, slots, and cage.
Pay range: $21.00 - $27.30 per hour
*Shift Differential: Non-Exempt employees will receive a $1.00 per hour shift differential for any hours worked between 10:00pm and 6:00am.This is not a smoke free workplace. Although we employ state-of-the-art air filtration systems, cigarette smoke is in the work environment.
Frequently Asked Questions
What is the salary for the Agent, Surveillance role at jacksoncasino?
The listed salary for this Agent, Surveillance position at jacksoncasino is USD 21–27/yr. This is an FULL TIME role.
Where is the Agent, Surveillance position at jacksoncasino located?
This Agent, Surveillance role at jacksoncasino is based in Jackson, CA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Agent, Surveillance role at jacksoncasino full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Agent, Surveillance role in the Surveillance & Security department at jacksoncasino.
Which team or department does the Agent, Surveillance at jacksoncasino belong to?
This Agent, Surveillance position is part of the Surveillance & Security department at jacksoncasino. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Agent, Surveillance position at jacksoncasino?
Click the "Apply Now" button on this page. You will be redirected to jacksoncasino's official application portal hosted on icims where you can submit your application directly.
When was the Agent, Surveillance job at jacksoncasino posted?
This Agent, Surveillance position at jacksoncasino was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Agent, Surveillance
jacksoncasino · 💰 USD 21–27/yr
You'll be redirected to jacksoncasino's official application page on icims.