Licensing Coordinator/Reservation Coordinator

Company Overview

Upchurch is a rapidly growing, full-service building engineering company providing mechanical, plumbing, HVAC, and electrical services across the southeastern United States. Founded in 1970 and headquartered in Horn Lake, MS, Upchurch has grown through both organic expansion and strategic acquisitions, establishing a strong reputation for quality, reliability, and service excellence. We offer end-to-end solutions—from design and installation to ongoing maintenance and emergency support—helping clients maximize building performance, energy efficiency, and equipment lifespan.

Position Summary

We are seeking a detail-oriented and organized Licensing Coordinator / Reservation Coordinator to support our National Accounts team and licensing operations. If you thrive in a fast-paced environment and enjoy supporting internal teams while delivering excellent service, we’d love to hear from you.

Key Responsibilities

• Manage and process license applications, renewals, and compliance documentation

• Handle all license renewals and maintain accurate tracking systems

• Maintain organized and up-to-date compliance records

• Ensure regulatory compliance with local, state, and federal agencies

• Research licensing requirements for new states, municipalities, and jurisdictions

• Coordinate with operations teams to ensure proper licensing prior to project mobilization

• Communicate with regulatory agencies and internal departments

• Track deadlines and ensure timely submissions

• Assist with audits and reporting requirements

• Maintain digital and physical licensing files for internal and external review

• Support insurance certificate tracking and related compliance documentation

• Utilize licensing management platforms (Certemy experience preferred)

• Provide regular status reports to leadership regarding license expirations and compliance

Travel & Booking Support

• Book and manage travel arrangements for the Mechanical team, including:

  • Hotel accommodations

  • Air travel

  • Rental cars

  • Airbnb reservations

• Assist with travel coordination for COO, including itinerary management and related logistics

• Ensure all travel arrangements are accurate, cost-effective, and aligned with company policies

Qualifications

• 2+ years of administrative, licensing, compliance, or operations support experience required

• Strong organizational and time management skills

• Excellent written and verbal communication

• Proficiency in Microsoft Office and booking systems

• Ability to manage multiple priorities and deadlines

• Experience with licensing platforms (Certemy preferred)

• Previous administrative, travel coordination, or licensing experience preferred

Benefits:

• Competitive salary based on experience.

• Health, dental, and vision insurance.

• Paid time off and holiday pay.

• Opportunities for professional development and certification assistance.

Equal Employment Opportunity:

Upchurch Companies provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.