Constituent Assistance Specialist

bostonยท Position Regular Full-Time
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๐Ÿ“ USFULL TIME

About this role

Overview

The mission of the City of Boston Assessing Department is to accurately collect data, assess property at its full and fair cash value, and provide prompt and courteous service to the public. The Assessing Department is a leader in municipal valuation and seeks to maintain that status by attracting talented experience to our core staffing.

Under the direction of the TRAC Director or other assigned supervisor, the City of Boston seeks a Constituent Assistance Specialist to provide a high degree of customer service to the public, perform clerical work, provide information and assistance regarding property taxes, motor vehicle excise, boat excise, and perform miscellaneous administrative tasks.

Responsibilities

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  • Provide prompt, professional, and courteous assistance to the public.
  • Provide information and assistance regarding property taxes, motor vehicle excise, and boat excise.
  • Respond to constituent inquiries in person, by telephone, and in writing.
  • Review and process application forms.
  • Receive, organize, and maintain files.
  • Perform related duties as required.

Minimum Entrance Qualifications

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  • At least three (3) years of clerical, information, and data management experience required; appropriate educational substitutions may be accepted for two (2) years of experience.
  • Bachelor's degree preferred.
  • Clerical and data entry experience required.
  • Accuracy and attention to detail.
  • Ability to exercise good judgment and problem-solving as required by the job.
  • Strong interpersonal, organizational, oral, and written communication skills.
  • Ability to plan, organize, and perform multiple tasks within deadlines.
  • Proficiency with Microsoft Office and Google Suite is a plus.

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BOSTON RESIDENCY REQUIRED

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Terms:Union/Salary Plan/Grade: SEIU/RL-14Hours per week: 35, Monday โ€“ Friday, 9:00 am โ€“ 5:00 pm

Please refer to the Salary Information section on the Boston Career Center site for more information on the compensation. For each Salary Plan, salaries are listed by Grade and Step.

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Frequently Asked Questions

Is the salary disclosed for the Constituent Assistance Specialist position at boston?
The salary for this Constituent Assistance Specialist role at boston is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Constituent Assistance Specialist position at boston located?
This Constituent Assistance Specialist role at boston is based in US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Constituent Assistance Specialist role at boston full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Constituent Assistance Specialist role in the Position Regular Full-Time department at boston.
Which team or department does the Constituent Assistance Specialist at boston belong to?
This Constituent Assistance Specialist position is part of the Position Regular Full-Time department at boston. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Constituent Assistance Specialist position at boston?
Click the "Apply Now" button on this page. You will be redirected to boston's official application portal hosted on icims where you can submit your application directly.
When was the Constituent Assistance Specialist job at boston posted?
This Constituent Assistance Specialist position at boston was posted on Jun 12, 2024. Apply as soon as possible โ€” early applications are often reviewed first.
Constituent Assistance Specialist
boston
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