Patient Access Team Lead
commonspirit
OTHER
Patient Access Team Lead
unitypoint· Patient Access
About this role
Overview
Shift: Monday-Friday; 10:30 AM - 7:00 PM (flexible schedule and on call rotation is required)
Step into a leadership role where you’re the heartbeat of the patient experience! As our Patient Access Team Lead, you’ll energize a fast-paced team that’s often the very first and last impression for our patients, making every interaction count.
This isn’t just a leadership role, it’s your chance to shape how care begins. From streamlining workflows to coaching a high-performing team, you’ll be at the center of creating a seamless, welcoming, and efficient patient journey.
If you’re a natural leader who thrives on organization, teamwork, and making a difference behind the scenes and face-to-face, this is your moment to shine!
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
• Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Join our team of experts and make a difference with UnityPoint Health.
Responsibilities
- Provides exceptional customer service, greeting patients and visitorswith professionalism, addressing concerns and inquiries to enhance the patient experience.
- Interviews patients and family members to obtain accurate demographic and financial data during the registration process, ensuring a smooth patient experience.
- Oversees patient flow processes across all areas, ensuring efficient transitions between departments and facilitating patient movement to nursing units.
- Ensures accurate registration and verification of patient information inthe Electronic Medical Record (EMR) system, including precertification requirements, and collaborates with the Central Billing Office to correctpatient accounts.
- Receives and records payments on patient accounts to maintain financial accuracy and supports managing department supplies, ensuring timely orders and organized storage for efficient operations.
Qualifications
Education
- High School Diploma or equivalent required
- Associate’s degree in Business, Finance, Health Information Management, or related field preferred
Experience:
- Two years of customer service OR healthcare related experience required
Frequently Asked Questions
Is the salary disclosed for the Patient Access Team Lead position at unitypoint?
The salary for this Patient Access Team Lead role at unitypoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Team Lead position at unitypoint located?
This Patient Access Team Lead role at unitypoint is based in Fort Dodge, IA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Team Lead role at unitypoint full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Access Team Lead role in the Patient Access department at unitypoint.
Which team or department does the Patient Access Team Lead at unitypoint belong to?
This Patient Access Team Lead position is part of the Patient Access department at unitypoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Team Lead position at unitypoint?
Click the "Apply Now" button on this page. You will be redirected to unitypoint's official application portal hosted on icims where you can submit your application directly.
When was the Patient Access Team Lead job at unitypoint posted?
This Patient Access Team Lead position at unitypoint was posted on Jun 12, 2024. Apply as soon as possible — early applications are often reviewed first.
Patient Access Team Lead
unitypoint
You'll be redirected to unitypoint's official application page on icims.