Patient Access Representative
unitypoint
OTHER
Patient Access Representative
unitypoint· Patient Access
About this role
Overview
Patient Access RepresentativeÂ
Marshalltown Hospital
Shift: Full-Time; 40 hours per week; Monday-Thursday 11:30pm-8:00am, alternating weekend 5:30pm-2:00am, alternating holidays 6:30pm-7:00am
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We’re seeking a Patient Access Representative to support a smooth, accurate, and welcoming experience for patients and visitors. This role plays a key part in patient admission, registration, insurance verification, and scheduling, ensuring every interaction is efficient and compliant with financial and insurance requirements.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:    
• Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
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With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  
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And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
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Join our team of experts and make a difference with UnityPoint Health.
Responsibilities
- Accurately collect, analyze, and record demographic, insurance, financial, and clinical data in the system, ensuring all required documentation is complete.Â
- Maintain strong knowledge of insurance plans and verification processes.Â
- Answer and route phone calls professionally; take accurate messages.Â
- Educate patients on financial obligations, including point of service (POS) collections and estimates.Â
- Assist with patient selfservice registration processes.Â
- Monitor and manage multiple work queues to ensure timely workflow.Â
- Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate Â
- Schedule walk in procedures and collaborate with central scheduling regarding other needsÂ
Qualifications
Education: Â
- High School Diploma or equivalent.Â
Experience: Â
- At least two years of customer service or healthcare related experience is preferred.Â
Frequently Asked Questions
Is the salary disclosed for the Patient Access Representative position at unitypoint?
The salary for this Patient Access Representative role at unitypoint is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Representative position at unitypoint located?
This Patient Access Representative role at unitypoint is based in Marshalltown, IA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Representative role at unitypoint full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Access Representative role in the Patient Access department at unitypoint.
Which team or department does the Patient Access Representative at unitypoint belong to?
This Patient Access Representative position is part of the Patient Access department at unitypoint. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Representative position at unitypoint?
Click the "Apply Now" button on this page. You will be redirected to unitypoint's official application portal hosted on icims where you can submit your application directly.
When was the Patient Access Representative job at unitypoint posted?
This Patient Access Representative position at unitypoint was posted on Jun 12, 2024. Apply as soon as possible — early applications are often reviewed first.
Patient Access Representative
unitypoint
You'll be redirected to unitypoint's official application page on icims.