(P/T) Front Desk Attendant

ntc· Administrative
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📍 Queens, NY, USOTHER

About this role

  

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

 

Why Work for the USTA? 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

  

The Role

  • Practice excellent customer service standards at all times while welcome and greet all players, students, and patrons.
  • Assist all guests with court time and proper program/event placement.
  • Responsible for all POS transactions and receipts
  • Assign courts to players for open time, donated courts, private & group lessons in computerized reservation system as well as assisting patrons with program registrations and program offerings.
  • Follow all ITC policies and procedures for court bookings, program registrations and site access to courts and grounds.
  • Assist Program’s department with the development and implementation of the PACES and Tour program including but not limited to; coordination of the site visits and school outreach.
  • Work in conjunction with the program’s department to ensure that all classes are uploaded to the NTC website in a timely manner as defined by the Sr. Business Manager.
  • Assist in answering general phone inquiries regarding reservations, prices & information and program offerings.
  • Properly account for any money transactions during shift. 
  • Operate light panels for indoor / outdoor courts and monitor usage.
  • Monitor court to ensure players are adhering to their scheduled time.
  • Update patron profiles timely and accurately. 
  • Other duties as assigned by Front Desk Supervisor and Sr. Business Manager.
  • US Open duties as assigned.

  

Who You Are

  • Excellent customer service, phone manner, and communication skills.
  • Possess computer skills
  • Must have weekend and evening availability
  • Bilingual a plus, but not necessary
  • Project a professional company image at all times
  • Ability to remain calm and focused in fast-paced, stressful situations
  • Position is considered onsite and site specific at the NTC
  • Position is part time; max. 28 hours per week 

 

Hourly Wage: $18.50 per hour

 

 

Come one, come all

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

 

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origion, race, color, religion, sex, sexual orientation, gender, gender idenitity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law. 

 

Frequently Asked Questions

Is the salary disclosed for the (P/T) Front Desk Attendant position at ntc?
The salary for this (P/T) Front Desk Attendant role at ntc is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the (P/T) Front Desk Attendant position at ntc located?
This (P/T) Front Desk Attendant role at ntc is based in Queens, NY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the (P/T) Front Desk Attendant role at ntc full-time or part-time?
This is listed as a OTHER position. It is posted as a (P/T) Front Desk Attendant role in the Administrative department at ntc.
Which team or department does the (P/T) Front Desk Attendant at ntc belong to?
This (P/T) Front Desk Attendant position is part of the Administrative department at ntc. See the full job description for more information about the team structure and responsibilities.
How do I apply for the (P/T) Front Desk Attendant position at ntc?
Click the "Apply Now" button on this page. You will be redirected to ntc's official application portal hosted on icims where you can submit your application directly.
When was the (P/T) Front Desk Attendant job at ntc posted?
This (P/T) Front Desk Attendant position at ntc was posted on Mar 26, 2026. Apply as soon as possible — early applications are often reviewed first.
(P/T) Front Desk Attendant
ntc
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