Senior Business Intelligence Analyst

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. www.highgate.com

Location

Highgate Corporate Offices Irving, TX

Overview

Highgate’s Business Intelligence team is responsible for managing the majority of Highgate’s standardized operational reporting and situational analysis for the managed hotel portfolio as well as various business support and partnership initiatives to create value within the hotels and the management company. The team is comprised of cross-functional subject matter specialists who work together and in collaboration with other Highgate operating disciplines to achieve these goals and objectives.

Highgate is seeking a Senior Analyst of Business Intelligence to join our team and be a leader in driving the vision and continued development of Highgate’s best-in-class advanced data & analytics platform. Working with the VP of Business Intelligence, this individual will be directly influencing the creation and delivery of advanced analytics modules in our growing big data environment that allows business users to explore actionable insights in support of the hotel portfolio’s performance and the Company’s growth strategy. This individual will also design interactive data visualization reporting that allows business users to explore actionable insights in support of the hotel portfolio’s performance and the Company’s growth strategy, including overseeing an end-to-end user experience from acceptance testing to training and general support. This role requires an individual who can build positive relationships throughout the organization while becoming intimately familiar with Highgate’s common business language to identify and rationalize opportunities for reporting design, answer key business questions and ensure user adoption. This position is based from our corporate head office in Irving, Texas.

Responsibilities

• Work closely with business, to capture, analyze and understand business requirements, translating activities and business objectives into analytical reporting and analysis.
• Partner collaboratively with other functional teams to access data elements, understanding the data being analyzed and identifying improvement opportunities.
• Develop well-organized and insightful reports, dashboards, and other forms of data visualizations to support business awareness and decision-making.
• Proactively interface with Highgate operating disciplines to gather and validate reporting and analysis requirements including data elements and report owners.
• Automate business processing using process automation.
• Complete ad hoc analyses as requested by senior management with the expectation of presenting deliverables to a large and varied audience.
• Support the redesign of monthly, quarterly, and annual business reporting for presentation to hotel ownership groups, including public lodging REITs and private real estate investment firms and financing groups.
• Creatively determine areas of opportunity to develop materials that communicate key successes and / or management company performance trends to support business development and investor relations for the organization.

Qualifications

• Minimum of three (3) years of prior, relevant professional experience, preferably for a hotel management or ownership company focusing on: BI, Analytics, Process Automation, Reporting Platform and Deployment Strategy.
• Minimum of two (2) years of hands-on experience in architecting, designing, and implementing advanced analytics model.
• Prior experience with IBM Planning Analytic TM1 is required for this role.
• Prior experience in the hotel, hospitality or travel industry is favorable. 
• Demonstrated, exceptional analytical and technical capabilities, including but not limited to:
  • Large data collection, organization, synthesis, and distribution working with advanced data analytics tools such as IBM Planning Analytic TM1, Oracle EPM, Anaplan.
  • Visualization tools Power BI (preferred) or Tableau.
  • Experience using Microsoft SQL Server for performing data profiling, formatting, and ad hoc analysis.
  • Understanding of data warehousing concepts, relational data models and the data flow process end-to-end from ingestion to consumption.
  • Comprehension of Microsoft Excel VBA.
  • General knowledge and understanding of financial statements and commonly used hospitality- related performance metrics.
  • Ability to review and understand commonly used industry operating reports (i.e., STR reports, group booking pace, revenue segmentation, etc.)
• Strong verbal and written business communication skills.
• An affinity for creating and producing work product in a detail-oriented and self-sufficient manner, including meticulous and methodical self-checking habits.
• Adept organizational and project management skills, including time management and priority setting.
• Ability to work within a dynamic, nimble, and entrepreneurial environment and collaborate across multiple internal disciplines to achieve goals and produce deliverables in a timely and accurate fashion.