Resource Director of Rehabilitation | PAM Health Corporate

Overview

The Resource Director of Rehabilitation (DOR) serves as a flexible, high-impact leader providing interim leadership coverage across Inpatient Rehabilitation Facilities (IRFs) and Long-Term Acute Care Hospitals (LTACHs). This role ensures continuity of therapy operations, clinical excellence, labor optimization, and regulatory compliance during leadership vacancies, leaves of absence, and periods of operational need. The Resource DOR also supports new hospital openings, leadership development, and targeted performance improvement initiatives as assigned by the Therapy Corporate Directors.

Responsibilities

Interim Leadership Coverage

· Assume full DOR responsibilities at assigned IRF and LTACH facilities during vacancies or leaves of absence

· Ensure continuity of therapy operations, including staffing, scheduling, and compliance with regulatory and company standards

· Maintain adherence to setting-specific requirements (IRF therapy intensity/3-hour rule; LTACH medical complexity and interdisciplinary coordination)

· Provide immediate operational stabilization, including workforce alignment and prioritization of patient care needs

Labor Management & Workforce Optimization

· Assist the Therapy Corporate Directors in the evaluation and management of therapy staffing models to align with patient census and productivity expectations

· Assist in the adjustment of staffing plans (FT, PRN, contract labor) to ensure appropriate coverage while managing labor costs

· Partner with facility leadership to address staffing gaps, retention challenges, and recruitment needs, as assigned

· Monitor and improve productivity, utilization, and scheduling efficiency at the assigned hospitals

· Assist the Therapy Corporate Directors in the education and coaching of DORs and therapy teams on effective labor management strategies and accountability

New Program Development & Hospital Openings

· Support new IRF and LTACH program launches, including therapy program development and operational readiness as assigned

· Train and onboard newly hired Directors of Rehabilitation and therapy staff

· Lead education on functional scoring, documentation standards, and regulatory expectations (IRF-focused)

· Assist in establishing workflows, staffing models, and therapy delivery structures

Staff Onboarding & Training

· Provide hands-on onboarding for therapy staff to ensure alignment with company processes and clinical expectations

· Assist the Therapy Corporate Directors and local hospital leadership to deliver targeted education on functional outcomes and functional scoring (IRF), documentation accuracy and compliance (IRF & LTACH), and productivity expectations

· Assist the Therapy Corporate Directors to mentor new and developing DORs to build leadership capability and consistency

Performance Improvement & Outcomes Support

· As assigned by the Therapy Corporate Directors, deploy to underperforming IRF and LTACH hospitals to assess operational, clinical, and labor-related gaps

· Analyze performance data including functional outcomes (IRF), length of stay, participation, progression, and labor utilization as assigned by the Therapy Corporate Directors

· Partner with facility leadership to implement targeted action plans as assigned by the Therapy Corporate Directors

· Drive measurable improvements in patient outcomes, compliance, and cost efficiency as assigned by the Therapy Corporate Directors

Operational & Clinical Excellence

· Promote best practices in therapy delivery across both settings

· Ensure timely evaluations and appropriate plan of care development

· Balance clinical quality with efficient resource utilization

· Foster a culture of accountability, adaptability, and collaboration

II. Leadership

· Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team

· Managing Staff: Coaches, evaluates, develops, and inspires staff; sets expectations; recognizes achievements

· Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources; appropriate understanding of confidentiality and company values; adheres to and supports company policies, procedures and safety guidelines

· Problem-Solving: Identifies problems and involves others in seeking solutions; conducts appropriate analysis and searches for best solutions; effectively and efficiently implements appropriate responses to correct problems; responds promptly and effectively to new challenges

· Decision-Making: Makes clear, consistent decisions; acts with integrity in all decisions; distinguishes relevant from irrelevant information; makes timely, appropriate decisions.

· Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly; measures outcomes; uses feedback to redirect as required; evaluates alternatives; appropriately organizes complex issues to desirable resolution

· Communication: Connects with peers, subordinate employees and all customers; actively listens; clearly and effectively shares information; demonstrates effective oral and written communication skills; negotiates effectively.

· Quality Improvement: Strives for efficient, effective, high-quality performance in self and in the department; delivers timely and accurate results; resilient when responding to matters that are challenging; takes initiative to make improvements

· Leadership: Motivates others; accepts responsibility; maintains high morale in department; develops trust and credibility; expects honest and ethical behavior of self and staff

· Teamwork: Encourages cooperation and collaboration; builds effective teams; works in partnership with others; is flexible; responsive to the needs of others

· Development: Maintains up-to-date skills through involvement with professional organizations and/or continuing education

III. Customer Service

· Maintains the highest level of customer service via courtesy, compassion and positive communication.

· Promotes the mission and vision of PAM Health within the work environment and the community.

· Respects dignity and confidentiality by adherence to all applicable policies and procedures.

IV. Health and Safety

· Works in a manner that promotes safety; wears clothing appropriate to the performance of the job.

· Participates in OSHA required training.

· Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment.

· Reports unsafe practices to management.

· Knows own role in case of an emergency.

Qualifications

Education and Training:

Current professional licensure in good standing as PT, OT, or SLP. Must be eligible to obtain and maintain professional licensure in all states in which PAM Health operates, as needed to support organizational operations. Current BLS certification is required.

Experience:

3–5+ years of experience as a Director of Rehabilitation in IRF and/or LTACH settings.

Knowledge, Skills, and Abilities:

· Strong knowledge of IRF regulations (including functional scoring and CMS requirements) and LTACH clinical operations

· Demonstrated experience with labor management, staffing models, and productivity optimization

· Proven ability to lead in dynamic, high-change environments

· Willingness to travel extensively

· Adaptive leadership and rapid operational assessment

· Strong labor management and financial acumen

· Clinical and regulatory expertise across care settings

· Data-driven decision making

· Effective communication and team development