Medication History Technician Lead

mhsil· Clerical, Administrative and Business Support
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📍 Springfield, IL, USFULL TIME

About this role

Min

USD $17.14/Hr.

Max

USD $26.56/Hr.

Overview

Assist / support Leadership in Medication Verification in assessment of personnel training needs.  Assist / support Leadership in training and competency program development /enhancement.  Assist / support Leadership in implementation of new training/competency programs. Completes training of new and existing medication verification technician personnel. Completes competency assessment of technician staff.

Qualifications

Education:

  • Training or experience in customer service, education, communication, or related field preferred.

Licensure/Certification/Registry:

  • Possesses or in process of a current State of Illinois Pharmacy Technician license.

Experience:

  • Minimum 2 years of experience in healthcare or customer service.

Other Knowledge/Skills/Abilities:

  • Demonstrates understanding of organizational culture and initiatives.
  • Demonstrates all values of the organization as demonstrated through work history and documented on performance review.
  • Demonstrates excellent oral and written communication, problem solving, basic math, and customer relations skills.
  • Demonstrated ability to utilize Microsoft Office programs

Responsibilities

  • Lead trainer for medication verification technician core positions during 90-day probationary period.

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  • Develops, modifies, and implements training schedules for new technician staff.

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  • Identifies, evaluates, and reports performance and behavioral problems or issues with new and existing staff.

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  • Modification of staff training plans to address individual staff deficiencies.

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  • Assists Leadership in the design of training programs.

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  • Assists in the selection of other technician trainers as needed.

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  • Coordinates/performs staff competency assessments.

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  • Assists in staff training for new technologies, procedures, or programs.

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  • Develops annual goals consistent with MHS strategic plan and goals.

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  • Manages/updates all records of education/competency for the department.

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  • Attend Employment Development (EDI) or Leadership Development (LDI) courses through Organizational Learning & Development as determined by manager.

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  • Performs other related work as required or requested.

    • Frequently Asked Questions

    Is the salary disclosed for the Medication History Technician Lead position at mhsil?
    The salary for this Medication History Technician Lead role at mhsil is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Medication History Technician Lead position at mhsil located?
    This Medication History Technician Lead role at mhsil is based in Springfield, IL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Medication History Technician Lead role at mhsil full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Medication History Technician Lead role in the Clerical, Administrative and Business Support department at mhsil.
    Which team or department does the Medication History Technician Lead at mhsil belong to?
    This Medication History Technician Lead position is part of the Clerical, Administrative and Business Support department at mhsil. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Medication History Technician Lead position at mhsil?
    Click the "Apply Now" button on this page. You will be redirected to mhsil's official application portal hosted on icims where you can submit your application directly.
    When was the Medication History Technician Lead job at mhsil posted?
    This Medication History Technician Lead position at mhsil was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
    Medication History Technician Lead
    mhsil
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