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Overview

The Business Liaison is responsible for developing and maintaining relationships with referring provider clinics and facilities specific to their department needs, in addition to focusing on clinical and administrative workflow to ensure services provided support client needs.

Qualifications

Minimum Qualifications:

Education:

·       Bachelor's degree or a minimum of five (5) years' business development experience is required.

Licensure/Certification/Registry:

·       RN, LPN or Social Service credentials is preferred.

Experience:

·       Minimum five (5) years of previous experience relative to the department they will be working in and/or experience in a medical office is required.

·       Previous clinical experience is preferred.

·       Experience with EMR and Microsoft Office is required.

·       Experience working with staff, physicians and/or corporate clients is preferred.

Other Knowledge/Skills/Abilities:

• ·       Effective communication skills in interacting with providers and the home care team to understand needs and make appropriate referrals.
• ·       Knowledge of home care services and program requirements
• ·       Demonstrates and maintain a knowledge and understanding of Medicare, Medicaid and insurance  requirements/guidelines and the ability to implement them appropriately in the referral process.
• ·       Excellent written and verbal communication skills are required. Must be comfortable giving formal    presentations in a large group setting.
• ·       Proficient with Microsoft Outlook, Word, Excel, and Power Point.
• ·       Must be able to demonstrate an ability to develop innovative ideas and responses in an ever-changing home health care environment.
• ·       A positive approach to work and solid problem-solving skills are required. 
• ·       May be required to work beyond regular business hours to meet business needs

Responsibilities

Principal Duties & Responsibilities:

• SAFETY: Prevent Harm - I put safety first in everything I do.  I act to ensure the safety of others.

• COURTESY: Serve Others - I treat others with dignity and respect.  I project a professional image and positive attitude.

• QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance.  I work with others to achieve superior results.

• EFFICIENCY: Reduce Waste - I use time and resources wisely.  I prevent defects and delays

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.