Mail Clerk

mhsil· Clerical, Administrative and Business Support
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📍 Springfield, IL, USFULL TIME

About this role

Min

USD $15.75/Hr.

Max

USD $22.52/Hr.

Overview

Performs a variety of mail services in support of the Patient Financial Services Department, including receiving, opening, sorting, and delivering mail. Operates associated mail equipment and tracks mail volumes. 

 

Updates demographic and insurance information received from the patient or other third party sources.

 

Validates and processes HIPAA Authorization Requests and Subpoena’s for UB04 Claim forms and/or Itemized Bills from patients, attorneys, insurance companies and others.

Qualifications

Education:

  • Graduation from high school, or the equivalent required. Associate degree or post secondary education preferred.

Experience:

  • Previous experience with mail operations, including familiarity with the United States Postal Service (and other such delivery service providers), postal regulations, and mail center equipment is highly preferred.

Other Knowledge/Skills/Abilities:

  • Knowledge of HIPAA Privacy Regulations preferred.
  • Possesses basic writing and math skills, including the ability to perform simple calculations using a calculator.
  • Possesses the ability to regularly lift, push, and pull up to 25 pounds.
  • Ability to stand for prolonged periods throughout the work shift.
  • Demonstrates the ability to multi-task autonomously while working on multiple responsibilities simultaneously.
  • Basic working knowledge of personal computers and their associated software, such as word processing and spreadsheet applications is required. Experience with Microsoft products Word and Excel is highly preferred.

Responsibilities

  • Receives requests for bulk mailings; determines best mailing and delivery methods to achieve desired results.

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  • Receives and sorts incoming, outgoing, and interdepartmental mail. Batches, bundles, routes, and/or delivers mail, providing special attention and handling to urgent mail, packages, and other specialty items.

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  • Works closely with external mail services firms for the coordination of services or to resolve inquiries.

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  • Develops and maintains PFS mail slots and ensures postage/mailing supplies, such as express mail envelopes and bills of lading, are available.

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  • Tracks department mail volume activity and compiles written results for management.

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  • Process’s assigned folders according to departmental procedures.

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  • Reviews Subpoena &/or HIPAA Authorization Requests and validates forms are completed in accordance with MMC requirements.

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  • Logs incoming Subpoena and/or HIPAA Authorization Requests. Processes approved requests and delivers by fax or USPS Mail to requestor.  Processes denied requests notifying requestor with reason for denial.

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  • Serves as a back-up for other areas within the unit or department, especially during times of special needs or staff absences.

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  • Performs other related work as required or requested.

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    The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.

    Frequently Asked Questions

    Is the salary disclosed for the Mail Clerk position at mhsil?
    The salary for this Mail Clerk role at mhsil is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Mail Clerk position at mhsil located?
    This Mail Clerk role at mhsil is based in Springfield, IL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Mail Clerk role at mhsil full-time or part-time?
    This is listed as a FULL TIME position. It is posted as a Mail Clerk role in the Clerical, Administrative and Business Support department at mhsil.
    Which team or department does the Mail Clerk at mhsil belong to?
    This Mail Clerk position is part of the Clerical, Administrative and Business Support department at mhsil. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Mail Clerk position at mhsil?
    Click the "Apply Now" button on this page. You will be redirected to mhsil's official application portal hosted on icims where you can submit your application directly.
    When was the Mail Clerk job at mhsil posted?
    This Mail Clerk position at mhsil was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
    Mail Clerk
    mhsil
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