Performance Improvement Consultant I

Min

Max

Overview

Responsible for identifying, analyzing, and implementing quality and performance improvement initiatives that enhance patient safety, reduce waste, improve process reliability, and increase operational efficiency. Collaborates with multidisciplinary teams across Memorial Health to apply Lean Six Sigma methodologies, facilitate change, and sustain measurable improvements in clinical and operational outcomes.

As a Performance Improvement Consultant I, this role operates under the direct supervision and mentorship of a certified Black Belt. This role typically focuses on department or unit-level projects of moderate scope, applying Lean Six Sigma tools within a defined area to drive localized performance improvement.

To review Memorial's Benefits click here: Benefits - Memorial HR

Qualifications

Education:• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.• In lieu of Bachelor’s degree, 3 years related experience will be considered.Licensure/Certification/Registry:• American Society of Quality (ASQ) Six Sigma Yellow Belt certification required within 6 months of hire (ASQ Yellow Belt required as a prerequisite if not currently eligible for Green Belt certification)• Once achieved, Yellow/Green Belt certification must be maintained through the ASQ recertification process.Experience:• 0-2 years of on-the-job experience in one or more areas of the American Society of Quality (ASQ) Body of Knowledge preferred (Six Sigma, Lean Principles, Project Management).• Experience leading small to mid-scale projects directed at improving health outcomes, patient safety, and productivity management. • Experience with healthcare regulatory standards (e.g. Joint Commission, IDPH) or the Malcolm Baldrige National Quality Award Health Care criteria desired.Other Knowledge/Skills/Abilities: • Ability to perform complex data analysis, draw conclusions, and convey recommendations to all levels of the organization through written reports and group presentations. • Ability to work collaboratively under the direction of a Black Belt, while progressively building autonomy.• Strong analytical, planning, and organizational skills• Proficient in Microsoft Office Suite, QI Macros/Minitab, and simulation software• Familiarity with clinical workflows, EHRs, and healthcare data sources• Ability to work in a team environment and to promote cooperation, collaboration, and high performance within and across disciplines. • Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization. • Ability to work independently and to manage multiple projects in a fast-paced environment.

Responsibilities

Strategic Quality and Performance Improvement

Data Analysis and Risk Assessment

Metrics and Reporting

Stakeholder Engagement and Collaboration

Training, Mentorship, and Education

Professional Development and Community Engagement

Other Duties

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.