Product Manager Network Observability

Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation. At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion. BlueCat is a Network Intelligent Operations company, helping organizations transform their networks into a source of actionable insight, control, and automation. Our platform leverages AI-driven intelligence to enable teams to proactively manage, secure, and optimize complex, distributed environments through intelligent network operations.    BlueCat is seeking a Product Manager (Technical) to support the evolution of our Network Observability offering, including the LiveNX product and a new Network Synthetics initiative.    In this role, you will work closely with customers (network engineers) and collaborate across engineering, sales, sales engineering, support, and marketing to execute the product roadmap, gather customer insights, and deliver impactful features that drive customer value and business growth.    What You’ll Do  Contribute to the execution of the product roadmap for Network Observability, including LiveNX and Network Synthetics   Support the definition and delivery of features for the Network Synthetics product   Translate product requirements into user stories and maintain a well-prioritized backlog   Collaborate with internal teams and field stakeholders to deliver high-quality features and enhancements   Assist in incorporating AI-driven insights into observability workflows, including event correlation, root cause analysis, and emerging agentic capabilities   Engage directly with customers and field teams to gather feedback, validate use cases, and understand real-world challenges   Partner with sales engineers and customer-facing teams to support demos, evaluations, and customer engagements   Develop training and enablement materials, including documentation, demos, presentations, and customer-facing webinars   Support go-to-market activities, including product launches and enablement   Track product performance metrics and contribute to ongoing analysis and reporting    What You Bring  1–3 years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering   Hands-on experience or familiarity with networking technologies such as routing, wireless, NetFlow, or similar   Strong customer orientation, with experience engaging users, gathering feedback, or supporting customer-facing activities   Interest in observability, AI/ML, or data-driven products   Strong analytical thinking and problem-solving skills   Ability to break down complex problems and communicate clearly   Experience working in agile or fast-paced environments   Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)    Why Join BlueCat  Opportunity to contribute to AI-driven Network Intelligent Operations and observability  Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network   Hands-on experience working on innovative products, including Network Synthetics   High exposure to customers and real-world use cases   Collaborative, cross-functional environment with strong mentorship   Competitive compensation and benefits   A culture that values innovation, ownership, and impact