Head of Business Operations @ Waniwani

hexa· Waniwani
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📍 San FranciscoFullTime

About this role

Waniwani

Paris / San Francisco / NYC

Waniwani is building the AI distribution infrastructure for the $10T services economy. We enable service vendor to sell quote-based services (insurance, financing, wealth, software and more) directly inside LLMs like ChatGPT, where buying decisions are moving, and built the Agent to Agent commerce future.

Our first product generated its own type of SaaSpocalypse. We launched the world's first insurance app unlocking quotes in ChatGPT. It triggered $79B market crash for the world's largest brokers. The press called it "the industry's ChatGPT moment." Now thousands of companies want to deploy their own AI-native storefronts through our infrastructure.

We are global from day one: US, Australia, Middle East, Korea, Europe. Our team is small, the ambition is not.

The Role

Clients hire Waniwani because we deliver. This role ensures delivery stays world-class as we scale.

You will own the delivery function, the operating cadence, and the systems and agentic workflows that make execution predictable. You will set standards, create leverage, and build the team over time.

What you’ll own

  • Client outcomes: scope control, timelines, quality bar, stakeholder management, and executive communication. Clear accountability from kickoff to sign-off.

  • Delivery leadership: run the portfolio, allocate resources, and make the hard trade-offs. Escalate early, decide fast, and keep work moving.

  • Customer-facing operating cadence: weekly health reporting, milestones, risk tracking, and crisp written updates that clients trust.

  • The internal OS: SOPs, templates, QA checklists, dashboards, and handoffs that make delivery repeatable and auditable.

  • Agentic operations: automation, internal copilots, and reusable assets that remove manual work and compound across projects.

  • Build the function: hire and lead a small ops and delivery team as volume grows; define roles, rituals, and performance expectations.

You

  • You’ve led client delivery in an agency, consultancy, or high-velocity startup.

  • You operate like an owner: structured thinking, strong judgment, and relentless follow-through.

  • You communicate clearly with senior stakeholders and can hold a firm line on scope and priorities.

  • You build systems that get adopted, then evolve them with real feedback.

  • You can hire, coach, and set a high bar.

Frequently Asked Questions

Is the salary disclosed for the Head of Business Operations @ Waniwani position at hexa?
The salary for this Head of Business Operations @ Waniwani role at hexa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Head of Business Operations @ Waniwani position at hexa located?
This Head of Business Operations @ Waniwani role at hexa is based in San Francisco. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Head of Business Operations @ Waniwani role at hexa full-time or part-time?
This is listed as a FullTime position. It is posted as a Head of Business Operations @ Waniwani role in the Waniwani department at hexa.
Which team or department does the Head of Business Operations @ Waniwani at hexa belong to?
This Head of Business Operations @ Waniwani position is part of the Waniwani department at hexa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Head of Business Operations @ Waniwani position at hexa?
Click the "Apply Now" button on this page. You will be redirected to hexa's official application portal hosted on ashby where you can submit your application directly.
When was the Head of Business Operations @ Waniwani job at hexa posted?
This Head of Business Operations @ Waniwani position at hexa was posted on Apr 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Head of Business Operations @ Waniwani
hexa
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