Customer Success Manager - Medical Devices
lumafield· Customer Success
About this role
About Lumafield:
Lumafield was founded in 2019 to upgrade manufacturing.
We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.
Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.
We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it all again.
Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA.
Frequently Asked Questions
What is the salary for the Customer Success Manager - Medical Devices role at lumafield?
The listed salary for this Customer Success Manager - Medical Devices position at lumafield is USD 140K–160K. This is an Full Time role.
Where is the Customer Success Manager - Medical Devices position at lumafield located?
This Customer Success Manager - Medical Devices role at lumafield is based in San Francisco, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Success Manager - Medical Devices role at lumafield full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Success Manager - Medical Devices role in the Customer Success department at lumafield.
Which team or department does the Customer Success Manager - Medical Devices at lumafield belong to?
This Customer Success Manager - Medical Devices position is part of the Customer Success department at lumafield. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Success Manager - Medical Devices position at lumafield?
Click the "Apply Now" button on this page. You will be redirected to lumafield's official application portal hosted on lever where you can submit your application directly.
When was the Customer Success Manager - Medical Devices job at lumafield posted?
This Customer Success Manager - Medical Devices position at lumafield was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Success Manager - Medical Devices
lumafield · 💰 USD 140K–160K
You'll be redirected to lumafield's official application page on Lever.